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Public Tickets

Martin Zibauer Amelia events without booking optionsClosed   Amelia   Updated October 14, 2022 at 8:19pm   6 Most recent comment from Uroš Jovanović:Hello Martin,Glad to be able to assist you.Please let us know if you have any other questions. James Barnett Appointment calendar not loading correctly when extras are selectedClosed   Amelia   Updated October 14, 2022 at 8:17pm   6 Most recent comment from Miloš Jovanović:Hi, JamesI am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.My apologies if I ... Annie Image Upload Path HelpClosed   Amelia   Updated October 14, 2022 at 6:24pm   2 Most recent comment from Stanislav Snagovskiy:Hello Annie, Thank you for reaching out to us.I have passed this issue to our level 2 support team and we will provide you with an update as soon as we have one.Have a great weekend! Raúl Sánchez Campos No sale la hora correctaClosed   Amelia   Updated October 14, 2022 at 6:10pm   2 Most recent comment from Stanislav Snagovskiy:Hello Raúl, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Monique Blom Cancel placeholder not workingClosed   Amelia   Updated October 14, 2022 at 6:01pm   2 Most recent comment from Stanislav Snagovskiy:Hello Monique, Thank you for reaching out to us.Please check the appointment cancelation link in your notifications: It should be %appointment_cancel_url% placeholder. Let me know, please.Look forwa ... Philippe Weickmann Database saturated with AmeliaClosed   Amelia   Updated October 20, 2022 at 3:19pm   3 Most recent comment from Stanislav Snagovskiy:Dear Anne,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Phillip Gonzales Can a user register once for all instances of a recurring event?Closed   Amelia   Updated October 14, 2022 at 4:58pm   2 Most recent comment from Stanislav Snagovskiy:Hi, Phillip Thanks for reaching out to us - 1. Sorry to disappoint you, but the Amelia logic for recurring Events, it is going to treat each recurring Event as a completely separate booking, and we ... Yasmine Haddad specific hoursClosed   Amelia   Updated October 14, 2022 at 9:50am   2 Most recent comment from Uroš Jovanović:Hello Yasmine,Thank you for reaching out to us.1. For the purpose of setting specific working hours for a specific service, you could do that on the working hours settings for the employee that is as ... Branquet Corentin Send confirmation email function or eventClosed Pre-purchase questions for Amelia   Updated October 14, 2022 at 9:38am   2 Most recent comment from Marko Davidović:Hello Branquet Corentin, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately. Rasheem Sanford Post schedule communicationsClosed   Amelia   Updated October 14, 2022 at 9:17am   2 Most recent comment from Uroš Jovanović:Hello Rasheem,Thank you for reaching out to us.For that purpose, you would need to set up a cronjob.cron is a Linux utility that schedules a command or script on your server to run automatically at ... Janis Angele about notation of time in admin panelClosed   Amelia   Updated October 14, 2022 at 9:15am   2 Most recent comment from Uroš Jovanović:Hello Janis,Thank you for reaching out to us and apologies for the additional questions.Can you please elaborate on what you are referring to?Looking forward to your reply. Fredric W Cole Calendar integrationClosed   Amelia   Updated October 14, 2022 at 8:48am   2 Most recent comment from Uroš Jovanović:Hello Fredric,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Todd Kurpil Multiple Location EmailsClosed   Amelia   Updated October 14, 2022 at 8:44am   4 Most recent comment from Marko Davidović:Hello again Todd,You can achieve this only in the way that we have mentioned.You can create locations without Google maps. You can just enter the name or a name with the address in name of the locatio ... Ada Outlook syncClosed   Amelia   Updated October 14, 2022 at 7:58am   14 Most recent comment from Uroš Jovanović:Hello Ada,Thank you for the update.Since I cannot replicate this issue, could you provide me with the screen recording of this issue?Looking forward to your reply. Fredric W Cole installingClosed   Amelia   Updated October 14, 2022 at 7:51am   4 Most recent comment from Uroš Jovanović:Hello Fredric,Glad to be able to assist you.Please let us know if you have any other questions.