As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

C Sky Changing font color in table headerClosed Pre-purchase questions for wpDataTables   Updated February 2, 2023 at 12:11pm   4 Most recent comment from Miloš Jovanović:Hello, C Sky First my sincerest apology for all the waiting time. I think the most effective way would be if we can inspect your back-end setup from WP-Admin, then we can see if we try to modify some ... sebastien Boyer Ms Teams integrationClosed   Amelia   Updated February 2, 2023 at 11:30am   2 Most recent comment from Marko Davidović:Hello sebastien, Thank you for reaching out to us.We do not have this information now whether this option will be built in time or not. You can speed up the process by voting for this option on this l ... sebastien Boyer URGENT : booking free service does not workClosed   Amelia   Updated February 2, 2023 at 11:28am   14 Most recent comment from Marko Davidović:Hello Sebastien,We will close this ticket now per your request.We wish you all the best. Have a nice day.  Hans-Peter Wellke Vouchers in WoocommerceClosed   Amelia   Updated February 2, 2023 at 11:25am   4 Most recent comment from Marko Davidović:Hello Hans-Peter,We are sending you an older version of Amelia in the attachment. We do not quite understand what and how the issue looks exactly if you wish once you have the time you can send us a c ... Enzo Options for Amelia WPClosed Pre-purchase questions for Amelia   Updated February 2, 2023 at 10:49am   2 Most recent comment from Marko Davidović:Hello Enzo, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. Amelia can not recognize locations based on zip. You can create your own locati ... justin wordpress issueClosed   Amelia   Updated February 2, 2023 at 10:43am   2 Most recent comment from Marko Davidović:Hello Justin, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Each employee must have it own account and mail. Also, we do not have integrations with ... Ian Book entire locations servicesClosed   Amelia   Updated February 2, 2023 at 10:32am   2 Most recent comment from Marko Davidović:Hello Ian, Thank you for reaching out to us.This is possible but we can not know how and what you want to set up exactly.But this is an example:You need to create 2 services basketball court, basebal ... Tom Bintener Add Custome Fields to EventsClosed   Amelia   Updated February 2, 2023 at 10:19am   2 Most recent comment from Marko Davidović:Hello Tom, Thank you for reaching out to us.Yes, you can add checkbox custom fields and upload custom field. You can read more about it on this link https://wpamelia.com/custom-fields/.As for saving ... Julia Packages error and time slot errorClosed   Amelia   Updated February 2, 2023 at 9:37am   8 Most recent comment from Aleksandar Vuković:Hello Ronnie.Are you referring to booking the remaining slots within a package and/or rescheduling from the Customer Panel, or to booking an appointment through the booking form?There was a bug in 6. ... Mona Google Meet Links and notifications for ManagersClosed   Amelia   Updated February 2, 2023 at 9:33am   4 Most recent comment from Uroš Jovanović:Hello Mona,Glad to be able to assist you.Please let me know if you have any other questions. marielle LocationsClosed   Amelia   Updated February 2, 2023 at 9:30am   2 Most recent comment from Marko Davidović:Hello marielle, Thank you for reaching out to us.First, you need to go to locations section and create locations.Then you need to assign each employee to one or more locations in their work hours like ... Nicole M Desjardins Styles not appltingClosed   Amelia   Updated February 2, 2023 at 9:13am   4 Most recent comment from Marko Davidović:Hello Nicole,You have customized every form except the one that you are using. You are using an old catalog booking formSo, you either need to customize the old catalog booking form like thisOr you ca ... Matthias Hänsch Appointments panel and grouped appointmentsClosed Pre-purchase questions for Amelia   Updated February 2, 2023 at 9:03am   4 Most recent comment from Uroš Jovanović:Hello Matthias,Thank you for clearing that up.That is the default behavior but I will have this passed to our management and hope that it will be changed in the future.Please let me know if you have ... Andrea hide events in kalendarClosed   Amelia   Updated February 2, 2023 at 8:54am   2 Most recent comment from Marko Davidović:Hello Andrea, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Only when you delete them these events will not show on the booing form.I'll kindl ... Andreea Doesn't show up on frontendClosed   Amelia   Updated February 2, 2023 at 8:54am   2 Most recent comment from Uroš Jovanović:Hello Andreea,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ...