As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Gauthier impossible to activate my accountClosed   Amelia   Updated May 15, 2023 at 6:48am   4 Most recent comment from Marko Davidović:Hello Rakinul,Thank you for your help it is always nice to see when our users help each other.We wish you all the best. Have a nice day.  Michael Refund RequestClosed   Amelia   Updated May 16, 2023 at 7:34am   5 Most recent comment from Marko Davidović:Hello Michael,We just got the feedback from our colleagues and they have told us that the refund has been issued to you.We wish you all the best. Have a nice day.  Stephen Taylor servicesClosed   Amelia   Updated May 15, 2023 at 5:23am   2 Most recent comment from Marko Davidović:Hello Stephen, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. The only way to achieve this is with special days that you already mentioned. And spe ... Edmundo Garzon The calendar time is wrongClosed   Amelia   Updated May 15, 2023 at 5:22am   2 Most recent comment from Marko Davidović:Hello Edmundo, Thank you for reaching out to us. Please check these few things 1. Go to the employee modal and check your employee work hours. Service work hours depend on employee work hours  2. Ch ... Rizwana How to export and import data from one Amelia to another AmeliaClosed   Amelia   Updated May 15, 2023 at 5:20am   6 Most recent comment from Marko Davidović:Hello Rizwana, You are most welcome, and we are glad that we were able to help you. Please once you do that let us know how it goes. Looking forward to your reply.  Patrizia Scarciglia cache conflitClosed   Amelia   Updated May 15, 2023 at 5:15am   4 Most recent comment from Marko Davidović:Hello Patrizia, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There a ... Balendu Goswami New Service NotificationClosed   Amelia   Updated May 15, 2023 at 5:14am   2 Most recent comment from Marko Davidović:Hello Balendu, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this link https://feat ... Sara Dahlquist limiting number of appointments per dayClosed   Amelia   Updated May 12, 2023 at 10:14am   2 Most recent comment from Marko Davidović:Hello Sara, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.w ... Julia Book a service after it startedClosed   Amelia   Updated May 12, 2023 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Lavric Florin Multiple bookingsClosed   Amelia   Updated May 12, 2023 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Lavric,Thank you for reaching out to us.1. For that purpose, you will need to set up different employees for each vehicle that you have available.2. If you want to set specific working hours and ... Aisha Month and year do not reflect properlyClosed   Amelia   Updated May 12, 2023 at 9:52am   14 Most recent comment from Marko Davidović:Hello Aisha, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ... Josh Balaberda Managing Stock and FormsClosed   Amelia   Updated May 12, 2023 at 9:48am   2 Most recent comment from Uroš Jovanović:Hello Josh,Thank you for reaching out to us.Do you want me to test this out for you?Looking forward to your reply. David css in AmeliaClosed   Amelia   Updated May 12, 2023 at 9:42am   7 Most recent comment from Marko Davidović:Hello David,Unfortunately, no, there is no unique id in which we get this to work. At this time this is not possible ima afraid.If you have any more questions please open a new separate ticket for eac ... Dean A refundClosed   Amelia   Updated May 12, 2023 at 9:07am   2 Most recent comment from Uroš Jovanović:Hello Dean,Thank you for reaching out to us and I am really sorry to hear that you are moving away from the Amelia plugin.Please log in to http://store.tms-plugins.com/ and under "My Licenses" clic ... ALAN noticaciónClosed   Amelia   Updated May 12, 2023 at 9:00am   2 Most recent comment from Uroš Jovanović:Hello Alan,Thank you for reaching out to us.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inherits ...