Okay

Public Tickets

Darin Short Maximum EmployeesClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 7:09am   2 Most recent comment from Marko Davidović:Hello Darin, Thank you for reaching out to us. There are no limitations in Amelia and Amelia's performance and your site performance doesn't depends on us since Amelia is not a SaaS it is a ... Rokas Social login to AmeliaClosed   Amelia   Updated February 13, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Rokas, I'm afraid that we didn't quite get what you are asking us exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best. ... Dorian Admin viewClosed   Amelia   Updated February 13, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Dorian, Thank you for reaching out to us. We are glad to hear that everything os working now.  But just in case We have to mention that you can not be Admin and manager or admin and employee, e ... Elsa Tam RefundClosed   Amelia   Updated February 13, 2023 at 7:08am   2 Most recent comment from Marko Davidović:Hello Elsa, Thank you for reaching out to us. Plugin is sold via our reseller and the refund can take up to 7 business days to reach you. We wish you all the best. Have a nice day.  Kelly Fidei Events page load SLOWClosed   Amelia   Updated February 13, 2023 at 7:08am   10 Most recent comment from Marko Davidović:Hello again Kelly, We send you a feedback a couple of days ago. It is strange that you did not receive it. We sad that we apologize for the late reply. In the meantime, your ticket has been forwarde ... Drew Larsen Booking times availabilityClosed   Amelia   Updated February 13, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Drew, Thank you for reaching out to us. Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can ... Naazim BackupClosed   Amelia   Updated February 13, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Naazim, Thank you for reaching out to us. Notting is stored with us everything is stored in your database with your hosting provider. So please reach out ti them they should be able to help you ... Muhammad hamza I want to know which shortcode you use in your demo services pageClosed Pre-purchase questions for Amelia   Updated February 13, 2023 at 7:00am   2 Most recent comment from Marko Davidović:Hello Muhammad, Thank you for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse.  ... Huw Email Notifications to CustomersClosed   Amelia   Updated February 13, 2023 at 7:00am   2 Most recent comment from Marko Davidović:Hello Nathan, Thank you for reaching out to us. An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their ... Sheriean No access to Customer PanelClosed   Amelia   Updated February 13, 2023 at 6:59am   3 Most recent comment from Marko Davidović:Hello Sheriean, Thank you for reaching out to us. We are delighted to hear that you managed to resolve everything. If you have any more questions please open a new separate ticket for each question a ... Eduardo Condes office busy validationClosed   Amelia   Updated February 13, 2023 at 6:57am   4 Most recent comment from Marko Davidović:Hello Eduardo, I have checked in the system and you have a Basic license. My apologies you can not achieve what you want with this license. You can only achieve this if you upgrade to Pro since this o ... Brenda Customer Panel ShortcodeClosed   Amelia   Updated February 13, 2023 at 6:56am   2 Most recent comment from Marko Davidović:Hello Brenda, Thank you for reaching out to us. We went on your site from several devices and we do not see any issue As you can see everything is working, please check form another device and purge ... Marek Laskowski Hide employee selectionClosed   Amelia   Updated February 13, 2023 at 6:52am   4 Most recent comment from Marko Davidović:Hello Marek, You are most welcome, and we are glad that we were able to help you.  My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Flavio ServicesClosed   Amelia   Updated February 13, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Flavio, Thank you for reaching out to us. Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ a ... Kidus Dejen YIRGU Update not possibleClosed   Amelia   Updated February 13, 2023 at 6:51am   2 Most recent comment from Marko Davidović:Hello Kidus, We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will contact you immediately.