As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

IBED DATE FILTER (no data range)Closed   wpDataTables   Updated May 16, 2023 at 11:46am   15 Most recent comment from Miloš Jovanović:Hi, Davide. Sorry to disappoint you, but it seems there was a misunderstanding. We explained in the previous reply, but we will try to clarify with additional details or maybe to summarize the main p ... anel extra implementationClosed   Amelia   Updated May 16, 2023 at 10:11am   4 Most recent comment from Uroš Jovanović:Hello Anel,My apologies for being unclear in my previous response.In regards to the customer choosing an address, you can add the "Address" custom field on the Amelia/Custom fields page.In regards to ... irene Custom Webhook EndpointClosed   Amelia   Updated May 17, 2023 at 1:31pm   3 Most recent comment from Marko Davidović:Hello irene,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3370228/For future reference, please don't open m ... CARLOS ATRISTAIN Urgent Support Ticket: Issue with Client Appointment Status in Amelia PluginClosed   Amelia   Updated May 16, 2023 at 9:50am   3 Most recent comment from Uroš Jovanović:Hello Carlos, Thank you for reaching out to us. At the moment, this is how it works, but we will work on changing this behavior for one of the future updates. Please let me know if you have any other ... Tina Carson RetreatsClosed Pre-purchase questions for Amelia   Updated May 16, 2023 at 9:42am   2 Most recent comment from Marko Davidović:Hello Tina, Thank you for reaching out to us.- (size of room, meals, number of people on reservation - Renting a room up to one day as service appointment is possible, meals can be extras and they can ... Anja Lipka Change Button ColorClosed   Amelia   Updated May 16, 2023 at 9:37am   4 Most recent comment from Uroš Jovanović:Hello Anja,Please try the following CSS and let me know if it works for you: #am-modal.am-modal.am-in-body .am-event-modal__header-booking-btn {    background: red !important;}Looking forward to you ... Grey Wolf Systems PHP 8.1Closed   wpDataTables   Updated May 16, 2023 at 9:36am   8 Most recent comment from Miloš Jovanović:Hi, Grey Wolf Systems.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than ... sportwelt Nothnagel customize eventsClosed   Amelia   Updated May 16, 2023 at 8:52am   16 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Roger Ruckstuhl Guestlist with memberpluginClosed   Amelia   Updated May 16, 2023 at 8:31am   2 Most recent comment from Uroš Jovanović:Hello Roger,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Martin Jacobsen Import/Export AppointmentClosed   Amelia   Updated May 16, 2023 at 8:11am   2 Most recent comment from Marko Davidović:Hello again Martin,Unfortunately, currently, this feature is not built-in in Amelia. You can only export appointments at this time and you can not import them.I'll kindly ask you to add it as a f ... dvdcpd value in the duration fieldClosed   Amelia   Updated May 16, 2023 at 7:38am   2 Most recent comment from Marko Davidović:Hello, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the best.  Luke Sub DomainsClosed   Amelia   Updated May 16, 2023 at 7:36am   7 Most recent comment from Marko Davidović:Hi, Luke. You are most welcome, and we are glad that if were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. H ... Ian DiscountingClosed   Amelia   Updated May 16, 2023 at 6:00am   9 Most recent comment from Marko Davidović:Hello Ian,We are glad to hear that and If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Have a nice day ... Raphael Multi-Date Event (no Series)Closed Pre-purchase questions for Amelia   Updated May 16, 2023 at 5:54am   2 Most recent comment from Marko Davidović:Hello Raphael, Thank you for your interest in our product.In that case, you will need to create several same events with different dates separately.  If you already have our licenses, please write to ... E Separate DB Connection - PostgresqlClosed   wpDataTables   Updated May 15, 2023 at 9:18pm   3 Most recent comment from Miloš Jovanović:Hi, E.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ...