As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Shantanu Baviskar Special Days of a particular Employee keeps getting resetClosed   Amelia   Updated June 1, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Shantanu,Thank you for reaching out to us.Unfortunately, there are no logs of this, if they are deleted from the database, you could reach out to your hosting to provide you with the reports fro ... mike Photos in ColumnClosed Pre-purchase questions for wpDataTables   Updated June 1, 2023 at 3:22pm   2 Most recent comment from Miloš Jovanović:Hi, mike.Yes, you can add images to our tables, there are a couple of different ways.For example, if you have source data that has images, such as images in Google Spreadsheets,our plugin is not able ... Valentin Kochiev Why is it taking so long to get support feedback?Closed   Amelia   Updated June 1, 2023 at 3:19pm   6 Most recent comment from Uroš Jovanović:Hello Valentin,Thank you very much for your feedback on this, we appreciate it very much as we are constantly working on improving our product and adapting it to as many customers as possible.I will h ... Wake Miami Order times are not consistentClosed   Amelia   Updated June 1, 2023 at 3:08pm   4 Most recent comment from Uroš Jovanović:Hello Wake,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Lucas Cardoso Charts failing... againClosed   wpDataTables   Updated June 2, 2023 at 2:47pm   11 Most recent comment from Miloš Jovanović:Hi, Lucas.Just wanted to follow up on this.I checked again on the status, and our developers confirmed that they are actively working on fixing this bug.We still can't promise an exact ETA when ... reg viguier customizeClosed   Amelia   Updated June 1, 2023 at 2:22pm   2 Most recent comment from Uroš Jovanović:Hello Reg,Thank you for reaching out to us.You can do that from the Amelia/Customize page.Please check the following video on how to do that. Scott Saccone Numeric slider filter hides rows with null valuesClosed   wpDataTables   Updated June 1, 2023 at 2:14pm   2 Most recent comment from Miloš Jovanović:Hi, Scott.Thank you for reporting this bug.I have reproduced it on our Sandbox Demo site, and passed my reproduction Video to our QA Team,they will make a task for the developers to fix this as quic ... Martin Tallafuss assign more than one location to an employeeClosed   Amelia   Updated June 1, 2023 at 1:02pm   2 Most recent comment from Uroš Jovanović:Hello Martin,Thank you for reaching out to us.Each employee needs to be assigned to a default location: However, when you access the Work Hours tab of the employee, you can assign all your locations ... Eduardo Configuration for a ClubClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 12:40pm   2 Most recent comment from Uroš Jovanović:Hello Eduardo,Thank you for expressing interest in the Amelia plugin.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part ... Scott Saccone "Clear filters" button is black when shown in form above tableClosed   wpDataTables   Updated June 1, 2023 at 12:36pm   5 Most recent comment from Miloš Jovanović:Hi, Scott.No problem, we will close this one, hopefully the devs should implement a fix soon.Thanks again. Philipp SubscriptionsClosed Pre-purchase questions for Amelia   Updated June 1, 2023 at 12:13pm   2 Most recent comment from Uroš Jovanović:Hello Philipp,Thank you for reaching out to us.Thank you for your interest in our product.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and ... Anastasia Duration of slots/serviceClosed   Amelia   Updated May 31, 2023 at 10:19pm   3 Most recent comment from Uroš Jovanović:Hello Anastasia,Glad to hear that you solved this issue.Please let me know if you have any other questions. Maree McGrath Not Getting NotificationsClosed   Amelia   Updated May 31, 2023 at 10:17pm   11 Most recent comment from Uroš Jovanović:Hello Maree,Thank you for that.For this purpose, I would suggest that you set up notifications through SMTP. Please check the following article on this and let me know if this worked for you.Looking ... Emmanuel MeetMyPsy Google SyncClosed   Amelia   Updated May 31, 2023 at 10:15pm   2 Most recent comment from Uroš Jovanović:Hello Emmanuel,Thank you for reaching out to us.If you see a "Redirect URI mismatch", the URI in Amelia and the URI in Google Developers Console are not the same. Please go to Amelia Settings/Integrat ... Damien Conditional Dropdown Search FiltersClosed   wpDataTables   Updated May 31, 2023 at 9:34pm   2 Most recent comment from Miloš Jovanović:Hi, Damien.Yes, we have a premium add-on that has Cascade Filtering, its logic works exactly as you described in your use-case.Please check more here.Before purchase, you can test all plugin and Add ...