As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Brenda Rich Text EditorClosed   Gravity Forms integration for wpDataTables   Updated May 30, 2023 at 6:47pm   5 Most recent comment from Miloš Jovanović:Hi, Brenda.Thank you very much for sharing this code workaround with us.I am passing it to our developers, they will test this and they will do their best to add this to the Plugin's Core in one ... GEORGE KALOGERATOS Creating Editable Tables in WordPress where users can see and edit only their own dataClosed Pre-purchase questions for wpDataTables   Updated May 30, 2023 at 6:44pm   4 Most recent comment from Miloš Jovanović:Hi, George.You're welcome, i am happy to help.Yes, in regards to using our built-in option "users can see and edit only their own data ",this can only be used on SQL based tables, which are M ... NOMIYAMA ​Relabel the </> Show Email PlaceholdersClosed   Amelia   Updated May 30, 2023 at 6:21pm   6 Most recent comment from Aleksandar Vuković:Hi NOMIYAMA.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.You can add a disclaimer below explaining what Stripe means, and I'll forward your suggest ... Carrie Bruno Duration- pop up closing when I select the second optionClosed   Amelia   Updated May 30, 2023 at 6:18pm   2 Most recent comment from Aleksandar Vuković:Hello Carrie.Thank you for reaching out to us.I can't replicate this locally, and since I can't access your website, I'm not sure I'll be able to assist you fully.Would you be ab ... Mark Beasley Edit own data errorClosed   wpDataTables   Updated May 31, 2023 at 12:26pm   23 Most recent comment from Miloš Jovanović:Hi, Mark.Just an additional advise, in regards to setting up the "user_id" column with our Plugin for the "users can see and edit only their own data" feature,please check the example on our Document ... Dani Reminders no longer workClosed   Amelia   Updated May 30, 2023 at 6:00pm   9 Most recent comment from Aleksandar Vuković:You're welcome again, Peter. I hope we'll get everything sorted out as soon as possible. peppy Woocommerce CartClosed   Amelia   Updated May 30, 2023 at 5:52pm   2 Most recent comment from Aleksandar Vuković:Hello peppy.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be lost in translation, we apologize ... Deborah package questionClosed Pre-purchase questions for Amelia   Updated May 30, 2023 at 5:51pm   8 Most recent comment from Aleksandar Vuković:Hello Deborah.I'm sorry to hear you're not satisfied with the speed of our response, but we do have working hours, and they are from 08:00 - 17:00, CEST. We are not a large company that has ... Krishna Temple Customize Amelia Booking and Event Customer pageClosed   Amelia   Updated May 30, 2023 at 5:05pm   2 Most recent comment from Uroš Jovanović:Hello Krishna,Thank you for reaching out to us.The colors of the customer panel can be changed on the Amelia/Customize page.Hope this helps you.Please let me know if you have any other questions. Ibrahim Güner Button for Pop-up automically choose the employeeClosed   Amelia   Updated May 30, 2023 at 3:59pm   4 Most recent comment from Uroš Jovanović:Hello Ibrahim,Yes, you can use the following shortcode within Elementor popup:[ameliastepbooking employee=1] if you want to show the booking form for the employee with ID 1.Please let me know if you ... Christos Pechlevanoudis UIClosed Pre-purchase questions for Amelia   Updated May 30, 2023 at 3:58pm   2 Most recent comment from Uroš Jovanović:Hello Christos,Thank you for reaching out to us.At the moment, events can be displayed in two forms, list and calendar.List:Calendar:Hope this helps you.Please let me know if you have any other questi ... Alex Setting quantity of appointmentsClosed   Amelia   Updated May 30, 2023 at 3:55pm   2 Most recent comment from Uroš Jovanović:Hello Alex,Thank you for reaching out to us.At the moment, you can configure this with recurring appointments. You can read more about it at the following link.Please let me know if you need further a ... Ma Chung Multiple Table Not ShowingClosed   wpDataTables   Updated May 30, 2023 at 3:45pm   2 Most recent comment from Miloš Jovanović:Hi, Ma Chung. We apologise for a late reply on your initial ticket : https://tmsplugins.ticksy.com/ticket/3379050 At this time we do not have any other users with an issue like that, and we are also ... Balendu Goswami Cronjob NotificationsClosed   Amelia   Updated May 30, 2023 at 3:44pm   8 Most recent comment from Uroš Jovanović:Hello Peter,I can see that you created separate tickets for this and my colleague assisted you with this.Please let me know if you have any other questions. Leo Poon Booking system auto approve issueClosed   Amelia   Updated May 30, 2023 at 3:36pm   6 Most recent comment from Uroš Jovanović:Hello Leo,This will be resolved in the near future, but at the moment, this is how it works.Please let me know if you have any other questions.