As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Benno Weber Mobile not showing ameliaevents blockClosed   Amelia   Updated June 7, 2023 at 8:45am   4 Most recent comment from Aleksandar Vuković:Thank you for letting me know, Benno.Please feel free to reach out to us if you have any further questions or concerns! sarmishta s Unable to reach you through my purchase codeClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 9:43pm   3 Most recent comment from Aleksandar Vuković:Hi guys.Sorry for the inconvenience.I just checked the settings for this ticketing platform, and everything seems to be configured fine here.I've reached out to our developers and the platform&# ... Luis Angel Connection with Google CalendarClosed   Amelia   Updated June 6, 2023 at 8:36pm   2 Most recent comment from Aleksandar Vuković:Hi Luis.Thank you for reaching out to us.From what I can see, the URL should contain www:Please modify the "Redirect URI" in Settings/Integrations, save, and then access Google Calendar and make sur ... mehmet fatih durmus Double BookingClosed   Amelia   Updated June 6, 2023 at 7:29pm   2 Most recent comment from Aleksandar Vuković:Hello mehmet.This shouldn't be happening, so I can't say exactly what's going on without taking a look.Can you please provide me with more information about this (which appointments are ... Luke Willoughby Google Sheets create a chartClosed Pre-purchase questions for wpDataTables   Updated June 6, 2023 at 7:26pm   2 Most recent comment from Miloš Jovanović:Thank you Hi, Luke. If you mean to create a chart directly from a Google Sheet URL, that is not possible with our plugin. In our Plugin, each Chart Creation needs to go through the steps of our Chart ... Krishna Temple Service Times for EmployeesClosed   Amelia   Updated June 6, 2023 at 6:48pm   6 Most recent comment from Miloš Jovanović:Hi, Krishna Temple.Thank you, i received the Email, and will do my best to help.1. In regards to why you are getting increments of 3 hours to choose for the Buffer times,This is because in your Ameli ... Ricardo How to let my Employees create new clients?Closed   Amelia   Updated June 6, 2023 at 4:22pm   2 Most recent comment from Uroš Jovanović:Hello Ricardo,Thank you for reaching out to us.Unfortunately, there is no such option at the moment. This feature will be implemented in one of the future updates, but there is no ETA at the moment. P ... Luna Rolfi Domande varieClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 4:21pm   2 Most recent comment from Uroš Jovanović:Hello Luna, Thank you for reaching out to us.Yes, Amelia can be used for restaurant table booking. We don't have an option for displaying the table plan, but you can create tables in the place w ... Carolina Group appointmentsClosed Pre-purchase questions for Amelia   Updated June 7, 2023 at 12:26pm   2 Most recent comment from Carolina:Please ignore this ticket! richo Event registrations are automatically approvedClosed   Amelia   Updated June 6, 2023 at 12:33pm   2 Most recent comment from Uroš Jovanović:Hello Richo,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3383712/ For future reference, please don't open ... thomas Bracchetti email employeClosed   Amelia   Updated June 6, 2023 at 12:06pm   2 Most recent comment from Uroš Jovanović:Hello Thomas,Thank you for reaching out to us. Please check the following video on how to set the email field as mandatory. Just reverse the procedure and it will work fine. Please let me know if yo ... Angeline Client can't change their passwordClosed   Amelia   Updated June 6, 2023 at 11:48am   2 Most recent comment from Uroš Jovanović:Hello Angeline,Thank you for reaching out to us.Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Marcel Functionality supportClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:13am   4 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for clearing that up.This is how it works in the Amelia plugin as the same employee cannot be assigned to two different appointments at the same time.Hope this helps you.Please ... Marcel CustomClosed Pre-purchase questions for Amelia   Updated June 6, 2023 at 11:03am   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Theron Fly Optimal booking setup for a Barber TourClosed   Amelia   Updated June 6, 2023 at 10:55am   2 Most recent comment from Uroš Jovanović:Hello Theron,Thank you for reaching out to us.In the employee working hours tab, you can specify for which service and location a certain working period applies to.Also, you can do the same for specia ...