As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Lana Phillips Google (Nested) Sheets Support QuestionClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:33pm   2 Most recent comment from Miloš Jovanović:Hi, Lana.Yes, if you have multiple tabs on a Google Sheet, each tab will have its unique URL,and in our plugin, you can make one table from each tab.-You can see more details on connecting our tables ... Avinav Aggarwal Frontend Sheet EditClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:28pm   2 Most recent comment from Miloš Jovanović:Hi Avinav.It depends which table type you tried on our Demo Sandbox.There are some table types that are edible, such as Manual Tables,  and SQL Query based tables,but other table types are not edita ... Khaldoun Dahnous Does formidabble forms plugin support front end editings with roles and clickable listing viewsClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:08pm   3 Most recent comment from Miloš Jovanović:Hi, Khaldoun.I just forgot to add this.If you need an editable Form integration with our Plugin,it is only possible with our Gravity Forms Integration.You can enable server-side processing on the c ... Preeti Rawat Questions before purchasingClosed Pre-purchase questions for wpDataTables   Updated May 31, 2023 at 9:03pm   2 Most recent comment from Miloš Jovanović:Hi, Preeti Rawat.Absolutely.All our licence plans have all the features.The differences between licences is if they are annual/subscription based, or Lifetime,and the number of domains you will get t ... Hugues Martin Data retrieval in PHPClosed   wpDataTables   Updated May 31, 2023 at 8:56pm   4 Most recent comment from Miloš Jovanović:Hi, Hugues.I am delighted to hear that this has been resolved. Thank you for letting us know. Please don't hesitate to create new tickets for anything else we could assist with. Have a great da ... Monica conditional formattingClosed   Master-Detail Tables for wpDataTables   Updated May 31, 2023 at 7:48pm   2 Most recent comment from Miloš Jovanović:Hi, Monica.If you set up a Conditional Rule on a table, it is also going to show in the Master Details Pop Up,at least everything we tested so far, unless if you tried a specific condition that we ha ... Gareth Furse Move Premium to new serverClosed   wpDataTables   Updated May 31, 2023 at 7:44pm   2 Most recent comment from Miloš Jovanović:Hi, Gareth.When you are moving on live site from local or stage site (or vice-versa) we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the f ... Wilhelm Can't update MasterDetailClosed   Master-Detail Tables for wpDataTables   Updated May 31, 2023 at 7:42pm   2 Most recent comment from Miloš Jovanović:Hi, Willi.Sorry for the delay.-If you activated the purchase code in wpDataTables Settings/Activation, the update should be offered in the Plugins section. On some WordPress installations, you nee ... Milove Clairin Ajouter une option frais kilométriqueClosed   Amelia   Updated May 31, 2023 at 4:59pm   30 Most recent comment from Aleksandar Vuković:Hi again MiloveI already provided a response to this question in another ticket: https://tmsplugins.ticksy.com/ticket/3382494/ Please check it out. Anais New zoom integration not workingClosed   Amelia   Updated May 31, 2023 at 4:57pm   2 Most recent comment from Aleksandar Vuković:Hello Anais.This happens if you missed something when creating the new app. I faced the same issue because I forgot to add the scopes, so please go over these points:1. Make sure you're on the ... Richard Working HoursClosed   Amelia   Updated May 31, 2023 at 4:48pm   2 Most recent comment from Aleksandar Vuković:Hello Richard.Thank you for reaching out to us.When I check the front-end site, I can see that the service is offered from 08:00 - 15:00, so there's a 2-hour discrepancy with what you configured ... Aarón Language mistake on "from" price in FinnishClosed   Amelia   Updated May 31, 2023 at 4:34pm   10 Most recent comment from Aleksandar Vuković:You're welcome, Aarón.Please feel free to reach out to us if you have any further questions or concerns! Lucy PayPal Pay in 3Closed Pre-purchase questions for Amelia   Updated May 31, 2023 at 4:34pm   2 Most recent comment from Aleksandar Vuković:Hello Lucy.Thank you for reaching out to us."Pay in 3" should be configured on your PayPal account, if I'm not mistaken. When I check out the PayPal integration, and test it with Sandbox credenti ... Raghav Sarda About email and sms booking notificationsClosed   Amelia   Updated May 31, 2023 at 4:17pm   4 Most recent comment from Aleksandar Vuković:Hello again Raghav.We don't provide live/phone support.Please check out the two articles below:Setting up SMTP with GmailSetting up SMTP with Microsoft (hotmail, outlook, live, and office365 emai ... Carlos Alberto Agregar un estatus TerminadoClosed Pre-purchase questions for Amelia   Updated May 31, 2023 at 3:35pm   2 Most recent comment from Aleksandar Vuković:Hello Carlos.Thank you for reaching out to us.At the moment, Amelia only has "Pending", "Approved", "Canceled", "Rejected", and "No Show" statuses.There is no way to modify any of these, and we haven& ...