As previously announced via banners and our newsletters, support is no longer available through this platform.

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You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Fernanda Silva can't post a serviceClosed   Amelia   Updated June 15, 2023 at 8:38am   2 Most recent comment from Marko Davidović:Hello Fernanda, Thank you for reaching out to us.Please installs the version that we are sending you in this link https://we.tl/t-3YwqupqvNi.We are sending you a short instruction on how to update Am ... Sarah DeveloperClosed   Amelia   Updated June 15, 2023 at 7:23am   2 Most recent comment from Marko Davidović:Hello Sarah, Thank you for reaching out to us.The difference between licenses is in a number of domains that you can use Amelia and with developer licenses we can send you our source code so that you ... Robin Amlia causes problems with woocommerceClosed   Amelia   Updated June 15, 2023 at 6:01am   4 Most recent comment from Marko Davidović:Hello Robin,There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable that plugin from the page where the calendar did n ... Thomas James Latter Event List Booking FormClosed   Amelia   Updated June 14, 2023 at 8:03pm   12 Most recent comment from Aleksandar Vuković:You're welcome, Thomas. I hope it will be fixed soon.Sawan, if you need some further assistance with this, please feel free to open a new ticket and we'll help you there.  Raffaele Tatullo Dynamic filteringClosed   wpDataTables   Updated June 14, 2023 at 4:59pm   2 Most recent comment from Miloš Jovanović:Hi, Raffaele. If i understood, you need to have a dynamic filter on a page with data on a Chart, and to have the Chart respond to the filter? There is a workaround i will share, that you can use in o ... Mikhail WoocommerceClosed   Amelia   Updated June 14, 2023 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello Mikhael,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Support Acceleralia Amelia not workingClosed   Amelia   Updated June 14, 2023 at 2:30pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Can you please let me know which version of the Amelia plugin you have installed on your website? If you do not have the latest version, can you please update th ... Elton RefundClosed Pre-purchase questions for Amelia   Updated June 14, 2023 at 2:26pm   2 Most recent comment from Uroš Jovanović:Hello Elton,Thank you for reaching out to us.We have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 days ... Adrien Rami Web link to single event to share on social mediaClosed   Amelia   Updated June 14, 2023 at 2:25pm   2 Most recent comment from Uroš Jovanović:Hello Adrien,Thank you for reaching out to us.For that purpose, you would have to create a page for each service and then use the following shortcode on those pages:[ameliaevents event=1] if you wan ... Mikhail to choose the date and time firstClosed   Amelia   Updated June 14, 2023 at 2:24pm   2 Most recent comment from Uroš Jovanović:Hello Mikhail,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3390946/ For future reference, please don't ope ... Raimund Hild Integrate vouchersClosed   Amelia   Updated June 14, 2023 at 2:07pm   2 Most recent comment from Uroš Jovanović:Hello Raimund,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Jessie LeGrand Amelia Plugin Crashes Site at InstallationClosed   Amelia   Updated June 14, 2023 at 12:13pm   2 Most recent comment from Uroš Jovanović:Hello Jessie,We have since responded to your ticket and we will do so again as soon as possible.Thank you for your patience. Stefan Csoesz Show pas events in a listClosed   Amelia   Updated June 14, 2023 at 11:35am   4 Most recent comment from Uroš Jovanović:Hello Stefan,Thank you for the update on this.Can you please let us know which method you used to add the javascript code to your website?Looking forward to your reply. Kylie Events are displaying for all employeesClosed   Amelia   Updated June 14, 2023 at 11:12am   4 Most recent comment from Uroš Jovanović:Hello Kylie,This will be included in the next update that will be released soon.Hope this helps you.Please let me know if you have any other questions. Geoffrey apple calendar integrationClosed   Amelia   Updated June 14, 2023 at 11:09am   2 Most recent comment from Uroš Jovanović:Hello Geoffrey,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ...