As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Victor I want to set a maximum number of customer in a emplacementsClosed   Amelia   Updated June 10, 2023 at 11:24am   4 Most recent comment from Marko Davidović:Hello Victor,Unfortunately, currently, this feature is not built-in in Amelia. Each service has it own capacity that can not be combined at this time. Amelia is not deigned in that way and what you wa ... DD CompatibilityClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 11:15am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Amelia has only a core integration with WooCommerce and we can not know or guarantee if it will work with any of its add-ons. You can test this out if you wish ... Geoffrey Preventing new usersClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 11:13am   2 Most recent comment from Marko Davidović:Hello Geoffrey, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed ... Cadcom Téléphone obligatoireClosed   Amelia   Updated June 10, 2023 at 11:08am   2 Most recent comment from Marko Davidović:Hello , Thank you for reaching out to us.You need to make this field mandatory in customize section as well like thisThis should help.If you have any more questions please open a new separate ticket f ... Tyana NotificationsClosed   Amelia   Updated June 10, 2023 at 10:57am   2 Most recent comment from Marko Davidović:Hello Tyana, Thank you for reaching out to us.You can do that easily in a notification section like thisThis should help.If you have any more questions please open a new separate ticket for each quest ... GIULIO BONDESAN PRICING QUESTIONClosed Pre-purchase questions for Amelia   Updated June 10, 2023 at 10:44am   2 Most recent comment from Marko Davidović:Hello GIULIO, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https: ... Ivo Müller Notification Placeholder EmployeeClosed   Amelia   Updated June 10, 2023 at 10:44am   2 Most recent comment from Marko Davidović:Hello Ivo, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this link https://features.wp ... Daniel Schindlower How can Amelia "remember" custom fields?Closed   Amelia   Updated June 10, 2023 at 10:25am   2 Most recent comment from Marko Davidović:Hello Daniel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This would be some sort of membership feature and we do not have that option yet. Custo ... Jaromír Zachata Disable events registration and diferent priceClosed   Amelia   Updated June 10, 2023 at 10:23am   2 Most recent comment from Marko Davidović:Hello Jaromír, Thank you for reaching out to us.Unfortunately, currently, both of these features are not built-in in Amelia.Also, we do not have a membership feature for registered users and non-regi ... Udo Neumann Integration of MS TeamsClosed   Amelia   Updated June 10, 2023 at 10:13am   2 Most recent comment from Marko Davidović:Hello Udo, Thank you for reaching out to us.There is a possibility that we will implement Teams into Amelia in the future but we can not guarantee this and we do not have any eta at this time.If you h ... Jean-Michel Chemin Problem support accesClosed Pre-purchase questions for Amelia   Updated June 9, 2023 at 9:46pm   7 Most recent comment from Aleksandar Vuković:Glad to hear all issues have been resolved!Please feel free to reach out to us if you have any further questions or concerns! Jean-Michel Chemin Problem 2nd mail for administration WPClosed   Amelia   Updated June 9, 2023 at 9:46pm   5 Most recent comment from Aleksandar Vuković:You're welcome, Jean-Michel.Thanks for letting me know! Jean-Michel Chemin Pproblem exporting event registrantsClosed   Amelia   Updated June 9, 2023 at 9:42pm   5 Most recent comment from Aleksandar Vuković:You're welcome, Jean-Michel.I'm glad to hear this is resolved nowLet me know if there's anything else I can do to help. Shantanu Baviskar Sometimes Work Hours do not appear in Employee DashboardClosed   Amelia   Updated June 9, 2023 at 9:28pm   3 Most recent comment from Aleksandar Vuković:Hello again Shantanu.Please download the installation file for Amelia 6.3.1 from here: https://we.tl/t-z2hcgRVSGZ Marco Back - End Events search not workingClosed   Amelia   Updated June 9, 2023 at 8:51pm   2 Most recent comment from Aleksandar Vuković:Hey Marco.We have a bug with the Search function in the back-end. Our developers are working on it, and it should be resolved in one of our upcoming updates.Sorry for the inconvenience.