As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

sabat urgent problem reservation quantityClosed   Amelia   Updated June 19, 2023 at 8:57pm   4 Most recent comment from Aleksandar Vuković:You're welcome, Marion.Let me know if there's anything else I can do to help. Christoph Huser Error at TableClosed   wpDataTables   Updated June 19, 2023 at 8:46pm   2 Most recent comment from Aleksandar Vuković:Hello Christoph.Thank you for reaching out to us.The headers are missing in the source file (Excel, if I'm not mistaken), not in the plugin. You need to edit the file and make sure all columns ha ... Brian Ryu Edit/Detail Pop Ups Not VisibleClosed   wpDataTables   Updated June 29, 2023 at 9:20pm   6 Most recent comment from Aleksandar Vuković:Hi again Brian.Sorry for the delay.This appears to be a conflict with Bootstrap.js but we've tested WP Forms and wpDataTables on the same page, and it worked without issues:Please provide me a t ... TonyF Change Advanced Filter value programmaticallyClosed   wpDataTables   Updated June 19, 2023 at 7:40pm   4 Most recent comment from Aleksandar Vuković:Hello Tony.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible.wpDataTables can't recognize a session like that. We'll forward it to our developers, ... Robin Plugin disfunctionClosed   Amelia   Updated June 19, 2023 at 6:41pm   4 Most recent comment from Aleksandar Vuković:Hi again Robin.It's a standard troubleshooting procedure to request access to a WordPress site. WordPress, as an open-source system, is quite complex to troubleshoot because there aren't two ... Jorge Faz Selective detail pageClosed   Master-Detail Tables for wpDataTables   Updated June 19, 2023 at 3:34pm   2 Most recent comment from Miloš Jovanović:Hi, Jorge. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Raffaele Tatullo Speed table 11k rowsClosed   wpDataTables   Updated June 19, 2023 at 1:18pm   2 Most recent comment from Aleksandar Vuković:Hello Raffaele.It definitely would be better to import this table, so it's saved as a "manual" table, and added to the database.The plugin, in this case, uses server-side processing and loads onl ... Damien BECHERINI Writing query to get a wpdatatables table fields from PHPClosed Pre-purchase questions for wpDataTables   Updated June 19, 2023 at 1:08pm   5 Most recent comment from Aleksandar Vuković:Hello Damien.You can do this only for manual or imported tables. The name of the table can be found in the "MySQL table name" field, in the Editing tab, and you can use it in custom queries in PHP tha ... Jan Pricing WordPress tables example 2Closed   wpDataTables   Updated June 19, 2023 at 12:28pm   2 Most recent comment from Aleksandar Vuković:Hello Jan.Thank you for your purchase.At this time, we don't have a tutorial on how to create this example.Currently, we only have a tutorial for "Example 3". They're similar, though - they ... Ioannis Coupons for specific customersClosed   Amelia   Updated June 19, 2023 at 12:14pm   2 Most recent comment from Uroš Jovanović:Hello Ioannis,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... Skylux Filter dropdown Bootstrap errorClosed   wpDataTables   Updated June 19, 2023 at 12:08pm   3 Most recent comment from Aleksandar Vuković:Thank you for your assistance, Tristan.Skylux - if you're still facing an issue with this, please let us know. Tyrhone Customer panel redirectClosed   Amelia   Updated June 19, 2023 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Tyrhone,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, ... Nikos Giovanis Features of the pluginClosed   Amelia   Updated June 19, 2023 at 12:01pm   8 Most recent comment from Uroš Jovanović:Hello Nikos,Glad to be able to assist you, even though it was not much.Please let me know if you have any other questions. Mikhail AmeliabookingClosed   Amelia   Updated June 19, 2023 at 11:42am   2 Most recent comment from Marko Davidović:Hello Mikhail, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.Amelia doesn't yet have a membership feature, but it will be developed as a part o ... haytham zoom integrationClosed   Amelia   Updated June 19, 2023 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.In order to use the new app with Amelia, you need to choose the last option Server-to-Server OAuth. Click “Create” and you will see a popup to give your A ...