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Public Tickets

Barbara Thieme WC rules in payment preferencesClosed   Amelia   Updated March 29, 2023 at 1:58pm   8 Most recent comment from Uroš Jovanović:Hello Barbara,Thank you for that.Please let me know if you have any other questions. Digna Mielard Payment systemClosed   Amelia   Updated March 29, 2023 at 1:53pm   4 Most recent comment from Uroš Jovanović:Hello Digna,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Gila Dávid Extra services description mix upClosed   Amelia   Updated March 29, 2023 at 1:28pm   9 Most recent comment from Marko Davidović:Hello Gila,Please try this to solve firstOr turn off WPML and then try to change translations for Extras. (most likely the issue is coming from WPML). If it works when WPML is turned off, then it ... Tania Hide event registration behind loginClosed Pre-purchase questions for Amelia   Updated March 29, 2023 at 12:43pm   4 Most recent comment from Uroš Jovanović:Hello Tania,Please let me know if you have any other questions. PeriPeriCreative Text mode vs HTML mode in Notification emailsClosed   Amelia   Updated March 29, 2023 at 12:42pm   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Francois Magniez Questions about your featuresClosed Pre-purchase questions for Amelia   Updated March 29, 2023 at 12:42pm   2 Most recent comment from Marko Davidović:Hello Francois, Thank you for your interest in our product.Is it possible to offer a quarterly subscription with a price calculated based on the number of classes in the quarter? If someone subscribes ... PeriPeriCreative Extras in notifications mailClosed   Amelia   Updated March 29, 2023 at 12:39pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. There is no way to achieve this at this time. The best I can do is I can forward this ticket ... Ritesh Gupta Dates are not disable in safari browserClosed   Amelia   Updated April 6, 2023 at 9:07am   5 Most recent comment from Marko Davidović:Hello Ritesh,We could not replicate this issue on any of the devices. This can happen if someone chooses a different employee or service. But the time slot can not be different for the same employee a ... Danilo when I insert the events they are not savedClosed   Amelia   Updated March 29, 2023 at 12:00pm   2 Most recent comment from Uroš Jovanović:Hello Danilo,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ... Lars Matthiesen Can't create new notification for appointmentsClosed   Amelia   Updated March 29, 2023 at 11:51am   2 Most recent comment from Uroš Jovanović:Hello Lars,Thank you for reaching out to us.Can you please update the plugin to the latest version (6.2.1), test it out, and let me know if it works or not?Looking forward to your reply. Jürgen Winkler Time is not displayed during appointment selectionClosed   Amelia   Updated March 29, 2023 at 11:15am   8 Most recent comment from Uroš Jovanović:Hello Jürgen,The issue was with the Date and time formats on the WordPress general settings page.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind? ... Ahsan Ramzan Minimum time required before bookingClosed Pre-purchase questions for Amelia   Updated March 29, 2023 at 11:09am   8 Most recent comment from Uroš Jovanović:Hello Ahsan,I cannot tell you that at the moment as our developers are working on plenty of new features.Will let you know as soon as possible.Thank you for your patience. Gretchen User InterfaceClosed   Amelia   Updated March 29, 2023 at 11:00am   4 Most recent comment from Uroš Jovanović:Hello Gretchen,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... atelierdosul payment link stripe Empty on email notificationsClosed   Amelia   Updated March 29, 2023 at 10:32am   9 Most recent comment from Uroš Jovanović:Hello,It works fine from my end, the appointments are displayed on the back end.I am asking for a staging website as we would need to perform advanced checks, it works fine from my end and we cannot r ... Eline Jousseaume PROBLEM PACKAGE 10 APPOINTMENTSClosed   Amelia   Updated March 29, 2023 at 10:14am   4 Most recent comment from Uroš Jovanović:Hello Eline,I have responded to your message on Google Chat again.Looking forward to your reply.