As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Jacob S Change There Are No Results MessageClosed   Amelia   Updated June 27, 2023 at 2:34pm   4 Most recent comment from Uroš Jovanović:Hello Jacob,It's not the wrong ticket, it's just that I misunderstood, I though you wanted to change the working of that message, instead of changing the view.Unfortunately, there is current ... tom needham Web hooks - total priceClosed   Amelia   Updated June 27, 2023 at 2:29pm   2 Most recent comment from Uroš Jovanović:Hello Tom,Thank you for reaching out to us.For that purpose, you can use the following shortcode %appointment_price%Please let me know if that worked for you.Looking forward to your reply. Shantanu Baviskar How to log WhatsApp Notifications?Closed   Amelia   Updated June 27, 2023 at 2:01pm   4 Most recent comment from Uroš Jovanović:Hello Shantanu,At the moment, these options are available for emails and SMS notifications.Please let me know if you have any other questions. Felipe Booking slots dissapears after 1st customer appointmentClosed   Amelia   Updated June 27, 2023 at 12:49pm   4 Most recent comment from Uroš Jovanović:Hello Felipe,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on ... Franziska Filter in Events BackendClosed   Amelia   Updated June 27, 2023 at 12:45pm   5 Most recent comment from Marko Davidović:Hello Franziska,It should be really soon. As for your purchase code we can see that it was accepted on this ticket. if you wanted to open a new one maybe it was just a temporary glitch. try again and ... Taegan Customer PanelClosed   Amelia   Updated June 27, 2023 at 11:47am   26 Most recent comment from Uroš Jovanović:Hello Taegan,Thank you for the update on this.I tested it out with the "WP Mail" mail service set up and it worked fine.Please test it out and let me know if it works or not.Looking forward to your re ... Gerhard Neinert ticket discountClosed   Amelia   Updated June 27, 2023 at 10:54am   2 Most recent comment from Marko Davidović:Hello Gerhard, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.But if this is for events you can create different tickets with different prices  for ... Steve eventsClosed   Amelia   Updated June 27, 2023 at 10:50am   2 Most recent comment from Marko Davidović:Hello Steve, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This would be a membership feature that Amelia doesn't have yet.But there may be a ... Jason McDonald Page times outClosed Pre-purchase questions for wpDataTables   Updated June 27, 2023 at 10:15am   2 Most recent comment from Aleksandar Vuković:Hello Jason.Thank you for reaching out to us.There should be a loading icon on the page while the table is loading. Do you not see it?Either way, CSV is not a good choice with a table of this size. B ... Ashraf Najim Multiple companiesClosed Pre-purchase questions for Amelia   Updated June 27, 2023 at 10:10am   2 Most recent comment from Marko Davidović:Hello Ashraf, Thank you for your interest in our product.  Currently, Amelia doesn't have the multi-vendor option.  There is a possibility that it will be available in the future with the devel ... matthew guthrie Populating Dropdown ListClosed   wpDataTables   Updated June 27, 2023 at 10:08am   2 Most recent comment from Aleksandar Vuković:Hello Matthew.Thank you for reaching out to us.Foreign Key columns can only have a single-value selectbox, so when you configure the foreign key, you can access the Editing tab and enable the search b ... Greg Hansen remote mysql connectClosed   wpDataTables   Updated June 27, 2023 at 9:58am   2 Most recent comment from Aleksandar Vuković:Hello Greg.Thank you for reaching out to us.Can you please check if you have the following drivers installed, and activated? These drivers need to be installed and activated on the server where your ... David wptable xmlClosed Pre-purchase questions for wpDataTables   Updated June 27, 2023 at 9:57am   5 Most recent comment from Aleksandar Vuković:Hello David.We're sorry to disappoint you, but we do not provide support for hooks and filters.It requires a certain level of programming skills and included support refers only to advice.The h ... Stuxan 1 year of supportClosed Pre-purchase questions for Amelia   Updated June 27, 2023 at 9:22am   2 Most recent comment from Marko Davidović:Hello Stuxan, Thank you for your interest in our product.It is for both if you do not renew your license you can not get updates and you loose access to our support.We wish you all the best. Have a ni ... Scott save user from having to enter a foreign key value ?Closed   wpDataTables   Updated June 27, 2023 at 9:21am   2 Most recent comment from Aleksandar Vuković:Hey ScottSorry for the late response, and sorry for the spammer responses you received yesterday.The only way you could achieve this is with the CONCAT function. You can't configure the predefine ...