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Public Tickets

Alexander updating to 6.2.1Closed   Amelia   Updated March 27, 2023 at 9:21am   3 Most recent comment from Uroš Jovanović:Hello Alexander,Glad to hear that you found the solution.Please let me know if you have any other questions. Antoinette Smith Request failed with status code 403Closed   Amelia   Updated March 27, 2023 at 9:04am   2 Most recent comment from Uroš Jovanović:Hello Antoinette,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside� ... Kyle DurationClosed   Amelia   Updated March 27, 2023 at 9:01am   14 Most recent comment from Uroš Jovanović:Hello Kyle,I enabled the "Use service duration for booking a time slot" option on the Amelia/Settings/General page.Please let me know if you have any other questions. Jurgen Default telephone countryClosed   Amelia   Updated March 27, 2023 at 8:59am   3 Most recent comment from Uroš Jovanović:Hello Jurgen,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Gila Dávid Woocommerce redirect happens only in default language.Closed   Amelia   Updated March 27, 2023 at 8:56am   7 Most recent comment from Uroš Jovanović:Hello Gila,Glad to hear that the issue has been resolved.Please let me know if you have any other questions. Arek Issue with cartClosed   Amelia   Updated March 27, 2023 at 8:54am   3 Most recent comment from Marko Davidović:Hello Arek, No worries we will close this one. If you have any more questions please open a new separate ticket for each question and we will gladly help you there. We wish you all the best. Have a ... Felix Customize Event Booking FormClosed   Amelia   Updated March 27, 2023 at 8:40am   2 Most recent comment from Marko Davidović:Hello Felix, Thank you for reaching out to us.Yes, of course, you can turn this label off in customize section like thisAlso, we are working on implementing new event form in the near future so there ... Georgia Neimeister Required Upfront PaymentClosed   Amelia   Updated March 27, 2023 at 8:38am   2 Most recent comment from Marko Davidović:Hello Georgia, Thank you for reaching out to us.With any of our payment option, you can ask for payment upfront. The only payment that doesn't require payment up front is on-site option. You can ... Soubhi Abla Manual Order EntryClosed   Amelia   Updated March 27, 2023 at 8:26am   4 Most recent comment from Marko Davidović:Hello Soubhi Abla, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. From the backend, you can not add customers and appointments from a package for ... Marcus Quinn Need a map location pickerClosed Pre-purchase questions for Amelia   Updated March 27, 2023 at 7:54am   2 Most recent comment from Marko Davidović:Hello Marcus, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. We do not have a location picker Amelia is designed for a fixed address for y ... Ofek Sitbon Add package via mysqlClosed   Amelia   Updated March 28, 2023 at 5:58am   3 Most recent comment from Marko Davidović:Hello Ofek,We just got the feedback from our colleagues and they have told us thatIf you are adding an empty package (with no bookings) you need to also insert data into the wp_amelia_payments table. ... Claudia Metzke EILT - ich kann keine Termine rückwirkend nachbuchenClosed   Amelia   Updated March 27, 2023 at 7:45am   2 Most recent comment from Marko Davidović:Hello Claudia, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can ... Ilias Grigoriadis Ideas using AmeliaClosed   Amelia   Updated March 27, 2023 at 7:44am   4 Most recent comment from Marko Davidović:Hello Ilias, You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a ... Cindy Services & calendarClosed   Amelia   Updated March 27, 2023 at 7:43am   2 Most recent comment from Marko Davidović:Hello Cindy, Thank you for reaching out to us.You set this all up I employee work hours. Service work hours and days depend on your employee's work hours and days.SAo if you want that your employ ... Allie Recurring Weekends OffClosed   Amelia   Updated March 27, 2023 at 7:41am   2 Most recent comment from Marko Davidović:Hello Allie, Thank you for reaching out to us.When you go to employee/edit employee/work hours just turn off the weekends in their schedule and double-save the settings. After that, you can try and p ...