As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Bob Stamper Pre-Sale QuestionsClosed Pre-purchase questions for Amelia   Updated August 21, 2023 at 11:00am   4 Most recent comment from Uroš Jovanović:Hello Bob,In regards to this, WooCommerce handles the payment status part and Amelia can be connected to WooCoommerce order status with the following options:You can choose which appointment, event, ... Alice Multiple pre-filtering on a single tableClosed   wpDataTables   Updated August 21, 2023 at 10:56am   2 Most recent comment from Miloš Jovanović:Hi Alice, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Martina Rick URGENT!! Events not showing on mobileClosed   Amelia   Updated August 21, 2023 at 10:40am   5 Most recent comment from Uroš Jovanović:Hello Marilyn,Our colleague has responded to the ticket that you created, please let us know if you need further assistance.Looking forward to hearing from you.  Tim Would this work for a directory website?Closed   Amelia   Updated August 21, 2023 at 10:31am   2 Most recent comment from Uroš Jovanović:Hello Tim,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... David Siddons Using the toolClosed Pre-purchase questions for wpDataTables   Updated August 21, 2023 at 10:20am   4 Most recent comment from Miloš Jovanović:Hi David,thank you for sending the screenshot of how the table looks in back-end.I can see on the front-end,  the table first 'flashes' to show what seems to be the correct layout,but then ... Samantha displaying MS Sql Data in tablesClosed Pre-purchase questions for wpDataTables   Updated August 21, 2023 at 10:04am   6 Most recent comment from Miloš Jovanović:Hi Samantha, first my apologies for the waiting time. - Yes, i can see the issue does seem to be, that your hosting does not support installing the pdo_sqlsrv driver which is missing. That might be t ... Karl R Englund Need code sample for validate after edit saveClosed   wpDataTables   Updated August 21, 2023 at 9:55am   2 Most recent comment from Miloš Jovanović:Hi Karl, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... [email protected] Manage clients appointmentsClosed   Amelia   Updated August 21, 2023 at 9:34am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Yes, the Amelia Manager user can do that from the back-end, the Amelia/Appointments page specifically. Here is how the appointment can be rescheduled, please che ... Adrian Bishop Formatting Amelia FrontendClosed   Amelia   Updated August 21, 2023 at 8:27am   3 Most recent comment from Uroš Jovanović:Hello Adrian,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... netwerk Different appointments on admin and customer panelClosed   Amelia   Updated August 21, 2023 at 7:01am   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.There can be several reasons let's start with the first one. Can you please adjust the time range in the appointment sectionAnd let us know if you can see ... Louis Gunnell Step By Step Booking form not showing on mobileClosed   Amelia   Updated August 21, 2023 at 4:58am   2 Most recent comment from Marko Davidović:Hello Louis, Thank you for reaching out to us. We went on your link and we can not see the booking of Amelia anywhere on the desktop Please check if you can see the booking form on the front when you ... Mokhir Rajabov Customize Booking FormClosed   Amelia   Updated August 21, 2023 at 4:53am   2 Most recent comment from Marko Davidović:Hello Mokhir, Thank you for reaching out to us. Amelia booking forms have design of their own and they function in their own way. So in Amelia customers choose a service and emplyoee if you do not nee ... Jacob Vanator Reminder NotificationsClosed   Amelia   Updated August 21, 2023 at 4:52am   2 Most recent comment from Marko Davidović:Hello Jacob, Thank you for reaching out to us. Unfortunately, currently, this feature is not possible at this time in Amelia. In light of this, we encourage you to kindly consider submitting this val ... Andreia Castro Booking a 0-duration eventClosed   Amelia   Updated August 21, 2023 at 4:47am   7 Most recent comment from Marko Davidović:Hello Giovanni, When you have some questions please open your own ticket in the Amelia category so that we do not disturb other users since each one of them will get this question and replies.  You ... Fabio Gentile Alphabetic Order of event price listClosed   Amelia   Updated August 21, 2023 at 4:45am   6 Most recent comment from Marko Davidović:Hello Fabio, We just got the feedback from our colleagues and they have told us that the ticket are designed to be listed from the lowest price to the highest. They also told me that we will be implem ...