As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Fietsmaatjes Location to store imageClosed   wpDataTables   Updated August 17, 2023 at 2:10pm   2 Most recent comment from Miloš Jovanović:Hi Fietsmaatjes, i am sorry to disappoint you,  but we are using WordPress function wp_upload_dir() for location of upload files; so if a user uses the 'upload attachment' in your Table i ... Razvan Popescu Hide Custom Fields in form but keep them in customer profileClosed   Amelia   Updated August 17, 2023 at 1:42pm   2 Most recent comment from Uroš Jovanović:Hello Razvan,Thank you for reaching out to us.Yes, can you just provide me with the booking form on the front-end with the custom fields created and I will provide you with the CSS needed to do so?Loo ... Wolf Ferrari SMS NotificationsClosed   Amelia   Updated August 17, 2023 at 1:35pm   2 Most recent comment from Stefan Petrov:Hello Wolf,thanks for reaching out to us.Please, follow the instructions found on this link regarding the SMS - Amelia SMS. Here you can find detailed instructions on how to set up SMS notifications. ... HERVE DASILVA SKype and Google meetClosed   Amelia   Updated August 17, 2023 at 1:26pm   2 Most recent comment from Stefan Petrov:Hello Herve,thanks for reaching out to us.Just to point out that Amelia doesn't have integration with Skype. There is integration with Google Calendar/Meet, Outlook Calendar and Zoom integration ... CARLOS ATRISTAIN Issue with Booking Pending Class After Upgrade Amelia PluginClosed   Amelia   Updated August 17, 2023 at 1:02pm   8 Most recent comment from Stefan Petrov:You are welcome, Carlos.We are already working on it.Please, let me know if you have any other questions regarding Amelia. Waqas Ahmed Booking FeeClosed Pre-purchase questions for Amelia   Updated August 17, 2023 at 12:48pm   2 Most recent comment from Stefan Petrov:Hello Waqas, thanks for reaching out to us. Amelia has a feature called Extras. For example, you are offering your service as a normal service, but in the booking form it will ask the customer if they ... Akhil K A Unable to Unsubscribe from Your Update EmailsClosed   Amelia   Updated August 17, 2023 at 9:37am   2 Most recent comment from Stefan Petrov:Hello Akhil,thanks for reaching out to us.You have unsubscribed. We are working on fixing the issue with the blank page.Please, let me know if you have any other questions. Eran Shefi Book Event button is hiddenClosed   Amelia   Updated August 17, 2023 at 10:58am   3 Most recent comment from Stefan Petrov:Hello Eran,just got feedback. You can try to fix this issue with this CSS code @media only screen and (max-width: 768px) {    .amelia-v2-booking.am-dialog-el .el-dialog {        margin-top: 0px ... Eran Shefi List view is messedClosed   Amelia   Updated August 17, 2023 at 7:57am   6 Most recent comment from Marko Davidović:Hello Eran,You can do that but you can also check for potential conflicts.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plu ... Arielle Friedman Connecting Amelia to Google CalendarClosed   Amelia   Updated August 17, 2023 at 7:55am   2 Most recent comment from Marko Davidović:Hello Arielle, Thank you for reaching out to us.Something is not set up properly and since 99% od setting are done in your console outside of Amelia we can not know exactly what it is. We suggest that ... Bilal Email always ending in spamClosed   Amelia   Updated August 17, 2023 at 7:04am   2 Most recent comment from Marko Davidović:Hello Bilal, Thank you for reaching out to us. Unfortunately, we can not do anything about this this is not related to Amelia at all. Amelia doesn't do anything except trigger an email to be sen ... Carlos Ramos Autonomous registration by professionals.Closed   Amelia   Updated August 17, 2023 at 6:58am   2 Most recent comment from Marko Davidović:Hello Carlos, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is no such option at this time but in light of this, we encourage you to kindly c ... giuseppe scopelliti activation form is greyed outClosed   Amelia   Updated August 17, 2023 at 6:02am   3 Most recent comment from Marko Davidović:Hello giuseppe, Thank you for reaching out to us.We are glad to hear that everything has been sorted out. Just in case we will explain the issue and the most likely reason you can't insert your ... Christian Multiple Google Calendars...againClosed   Amelia   Updated August 17, 2023 at 5:54am   6 Most recent comment from Marko Davidović:Hello Christian,We truly appreciate your understanding and interest. While there remains a possibility for this implementation in the future, we regret to inform you that it is not currently available ... Eran Shefi Can't create a new label in eventClosed   Amelia   Updated August 17, 2023 at 5:30am   7 Most recent comment from Marko Davidović:Hello Eran, No worries, the only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end.  So, you need to access you ...