Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Milove Clairin The time slot is not availableClosed   Amelia   Updated September 4, 2023 at 9:08am   6 Most recent comment from Uroš Jovanović:Hello Lucas,Thank you fro reaching out to us.Please check that out and let us know what is the case.Looking forward to your reply. Rohan Yoon popup booking formClosed Pre-purchase questions for Amelia   Updated September 4, 2023 at 9:00am   2 Most recent comment from Stefan Petrov:Hello Rohan,thanks for reaching out to us.This is a booking form called Catalog Booking form. We recently developed a new, redesigned version 2.0.Feel free to check out the features on this link - Am ... Wade W Onuffer Configure a cancellation policyClosed   Amelia   Updated September 4, 2023 at 8:28am   2 Most recent comment from Uroš Jovanović:Hello Wade,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Devan Can't book employee for their assigned serviceClosed   Amelia   Updated September 4, 2023 at 8:04am   5 Most recent comment from Uroš Jovanović:Hello Devan,I will have this ticket closed. Jacob S Adding 2 events to cart at onceClosed   Amelia   Updated September 4, 2023 at 7:48am   6 Most recent comment from Marko Davidović:Hello Jacob, Yes, the cart feature will be implemented and our developers are testing this option. We are currently working on this feature, we planned to implement it within around 6 months, but we h ... Steph Miles Adjust how the Amelia booking widget first loadsClosed   Amelia   Updated September 4, 2023 at 7:44am   5 Most recent comment from Marko Davidović:Hello Steph, You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will g ... Roman Brunner Timezone in Congratulation Step is wrongClosed   Amelia   Updated September 4, 2023 at 7:43am   5 Most recent comment from Marko Davidović:Hello Roman, You are most welcome and we do apologize for the inconvenience. Hopefully they will be able to fix this in one of the future updates.  Should you have any further inquiries, we kindly re ... David Pre-filtering tables through URLClosed   wpDataTables   Updated September 1, 2023 at 4:30pm   2 Most recent comment from Miloš Jovanović:Hi David,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Dan Meyer AMelia AppintmentsClosed   Amelia   Updated September 1, 2023 at 3:52pm   8 Most recent comment from Miloš Jovanović:Hi Dan,Yes, we have never seen an Email from Amelia received like on your screenshot, with that "X" mark.Amelia is not the one sending the actual Email.Amelia is only acting as a 'middleman' ... Nuria Jiménez Moreno Citas a misma hora y fecha distintos miembrosClosed   Amelia   Updated September 1, 2023 at 2:24pm   4 Most recent comment from Uroš Jovanović:Hello Nuria,Thank you very much for the suggestion.Please let us know if you have any other questions. justin Amelia UpgradeClosed   Amelia   Updated September 1, 2023 at 12:37pm   4 Most recent comment from Stefan Petrov:Hello Justin,thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there. Jonnathan Suarez SchedulesClosed   Amelia   Updated September 1, 2023 at 12:19pm   2 Most recent comment from Stefan Petrov:Hello Jonnathan,thanks for reaching out to us.You need to change the default time slot step. By default, it's set to 30 minutes, but if you change it to 5 minutes, for example, then in the employ ... Matteo Mafrici problem with PayPal front-end buttonClosed   Amelia   Updated September 1, 2023 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Matteo,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3447225/ For future ... Grégory MERLE back-office filtersClosed   Amelia   Updated September 1, 2023 at 11:46am   5 Most recent comment from Stefan Petrov:Hello Grégory,thanks for the clarification, i see now.When adding a custom field to services / events, the customer has the option to add the answer/description/etc to the custom fields on the booki ... maite Reservation timeClosed   Amelia   Updated September 1, 2023 at 11:43am   4 Most recent comment from Uroš Jovanović:Hello Maite,Can you please let me know what is the URL of your website so I can log in?Looking forward to your reply.