Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Hugo change a label in step-by-step booking 1.0Closed   Amelia   Updated September 5, 2023 at 11:35am   4 Most recent comment from Marko Davidović:Hi Hugo,In the case please try the Poedit. Poedit is a better option Loco is the easier but it can not achieve what you can do with Poedit. Just follow these instructions 1. Download the Amelia plu ... Nicolaie Ploscutanu How does booking process function exactly?Closed   Amelia   Updated September 5, 2023 at 10:47am   2 Most recent comment from Stefan Petrov:Hello Nicolaie,thanks for reaching out to us.There is no option for the customer to book through the customer panel unless if it is an appointment from the package. Otherwise, there is no option to bo ... oscar salcedo pay by nfcClosed   Amelia   Updated September 5, 2023 at 10:34am   4 Most recent comment from Marko Davidović:Hello oscar,You need to connect statuses in Amelia with orders statues in WooCommerce.You can choose which appointment, event, and package status in Amelia will match which order status in WooCommerc ... Lee time zonesClosed   Amelia   Updated September 5, 2023 at 10:32am   6 Most recent comment from Marko Davidović:Hello Lee,Buffer time counts in in the length of service. For example, if you work from 09 to 10 and you set the buffer time to 10 minutes your service length is 1 hour and ten minutes and this time c ... Jonas Ulrich Schaefer Google CalendarClosed   Amelia   Updated September 5, 2023 at 10:30am   2 Most recent comment from Stefan Petrov:Hello Jonas,thanks for reaching out to us.For that purpose, please make sure that the "Remove Google Calendar Busy Slots" option is enabled on the Amelia/Settings/Integrations/Google Calendar page. Al ... Maurizio Di Franco API ConnectivityClosed   Amelia   Updated September 5, 2023 at 9:10am   2 Most recent comment from Stefan Petrov:Hello Maurizio,thanks for reaching out to us.We have API Routes for Amelia, but most of them are protected and depend on the permissions that are set in WordPress Accounts. You can check those API Ro ... Roland Service without timebookingClosed   Amelia   Updated September 5, 2023 at 9:04am   2 Most recent comment from Stefan Petrov:Hello Roland,Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ... Tomas Lundström 24hr format in calendar?Closed Pre-purchase questions for Amelia   Updated September 5, 2023 at 8:50am   2 Most recent comment from Stefan Petrov:Hello Tomas,thanks for reaching out to us.Amelia uses the time format from the WP settings, so if you change the time format in WP, Amelia will read the same format. Please, let us know if have any o ... Sebastian Limit appointments per customer not availableClosed   Amelia   Updated September 5, 2023 at 8:32am   2 Most recent comment from Stefan Petrov:Hello Sebastian,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: #3450347 For future reference, please don't open multiple tickets with the same to ... Celia Rousset Customisation of client's account pageClosed Pre-purchase questions for Amelia   Updated September 5, 2023 at 7:57am   2 Most recent comment from Uroš Jovanović:Hello Celia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... gerson AccessibilityClosed   Amelia   Updated September 5, 2023 at 7:29am   2 Most recent comment from Marko Davidović:Hello gerson Unfortunately, currently, this feature is not built-in in Amelia. And this can not be implemented easily via short code and script these need to be developed separately. I completely und ... HERVE DASILVA Always an error when adding a new serviceClosed   Amelia   Updated September 5, 2023 at 6:48am   4 Most recent comment from Uroš Jovanović:Hello Herve,Glad to hear that the issue has been resolved.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on th ... ailen cury ​ Inquire about compatibility.​Closed Pre-purchase questions for wpDataTables   Updated September 4, 2023 at 7:31pm   2 Most recent comment from Miloš Jovanović:Hi ailen cury, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual t ... Diego Cuadrado FILTERING SO SLOWClosed   wpDataTables   Updated September 4, 2023 at 4:15pm   2 Most recent comment from Miloš Jovanović:Hi Diego, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... shane InstallationClosed   Amelia   Updated September 4, 2023 at 3:19pm   2 Most recent comment from Stefan Petrov:Hello Shane,thanks for reaching out to us and sorry to hear that you are having issues with installation.The installation process for our plugins and add-ons is simple and straightforward, and should ...