Hey everyone!

With the Labour Day holidays coming up, we’d like to let you know about our upcoming working hours:

Thursday, May 1st: Our team will be off during Labour Day.
Friday, May 2nd: We'll also be off for an extended holiday break.

We’ll be back on Monday, May 5th, ready to respond to all messages received during this time.

In the meantime, if you need help, feel free to:

https://www.youtube.com/@AmeliaWordPressBookingPlugin/videos

https://www.youtube.com/@wpDataTables/videos

Thank you for being so understanding, and we hope you enjoy the long weekend! 

Okay

Public Tickets

Sandeepa Appointment Scheduled NotificationClosed   Amelia   Updated August 31, 2023 at 12:21pm   17 Most recent comment from Uroš Jovanović:Hello Hiegl,Thank you for the update on this and we are glad to hear that the issue has been resolved.If you have any other questions, please let us know. Hugo my shortcode in backend does not impact the frontendClosed   Amelia   Updated August 31, 2023 at 12:08pm   2 Most recent comment from Marko Davidović:Hello Hugo, Thank you for reaching out to us.Please check these points: 1. Are these services visible on the site?  2. If they are, is the employee assigned to these services? 3. If he is, check his ... Jakub Stripe integrationClosed Pre-purchase questions for Amelia   Updated August 31, 2023 at 11:05am   4 Most recent comment from Uroš Jovanović:Hello Jakub,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Puntorosso Default EmployeeClosed   Amelia   Updated August 31, 2023 at 11:04am   4 Most recent comment from Uroš Jovanović:Hello Puntorosso,Unfortunately, there are currently no workarounds for this purpose.Please let me know if you have any other questions. Grégory MERLE appointment changesClosed   Amelia   Updated August 31, 2023 at 10:47am   2 Most recent comment from Uroš Jovanović:Hello Grégory,Thank you for reaching out to us.For this purpose, you can read the following article in our documentation.Please let me know if that works for you. Antonio Slot available once Cancel an appointmenrClosed   Amelia   Updated August 31, 2023 at 9:39am   4 Most recent comment from Marko Davidović:Hello Johan,Can you please open your own ticket and send us the same short one-minute video of the issue? So that we can take a closer look. So that we can keep this separate and so that we do not d ... Jason Parker custom hoursClosed   Amelia   Updated August 31, 2023 at 9:33am   4 Most recent comment from Stefan Petrov:Hello Jason,you are welcome. Thanks for pointing it out. We are doing our best to improve user experience. You can keep up to date with our changelog, or, as you already know suggest new features on ... Sandra KONIAN Issue with Stripe PaymentClosed   Amelia   Updated August 31, 2023 at 9:32am   4 Most recent comment from Marko Davidović:Hello Sandra,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wil ... Francesca Kendall since upgrading amelia not working properlyClosed   Amelia   Updated August 31, 2023 at 9:26am   22 Most recent comment from Uroš Jovanović:Hello Francesca,Please check the following article on the update option for the Amelia plugin.Updating the plugin to the latest versionLet me know if that helped you. Bastien Perie how to set password for customerClosed   Amelia   Updated August 31, 2023 at 8:54am   4 Most recent comment from Marko Davidović:Hello Bastien,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... DEOVAN Calendar not loadingClosed   Amelia   Updated August 31, 2023 at 8:42am   8 Most recent comment from Marko Davidović:Hello DEOVAN, We went on your site and now we can see that everything is fineCan you please check this form some other device and let us know how it goes?Looking forward to your reply.  Stefanie Reiter Sidebar not clickableClosed   Amelia   Updated August 31, 2023 at 8:34am   4 Most recent comment from Marko Davidović:Hello Stefanie,We try to help as best as we can but some features are not available at this time should you have any further inquiries, we kindly request that you open separate tickets for each questi ... Hans Groen Font sizes CSSClosed   Amelia   Updated August 31, 2023 at 8:32am   2 Most recent comment from Marko Davidović:Hello Hans, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. If you want to change the size of the font this you must do via CSS at this time.In light ... Paul Cullen Discount CouponClosed   Amelia   Updated August 31, 2023 at 8:28am   2 Most recent comment from Marko Davidović:Hello Paul, Thank you for reaching out to us.You need to add those coupons to each event manually like thisWe designed this like this because the vast majority of our users use different coupons for d ... Christian Graf Pending payment in Woocommerce does not create a booking in AmeliaClosed   Amelia   Updated August 31, 2023 at 8:24am   11 Most recent comment from Uroš Jovanović:Hello Christian,We are working on resolving the German Market plugin and it will be resolved in the near future.Please let me know if you have any other questions.