As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Adam O. customer panelClosed   Amelia   Updated September 20, 2023 at 11:03am   4 Most recent comment from Uroš Jovanović:Hello Adam,We will continue this thread on the following ticket.I appreciate your patience on this. Anja Lipka Recurring Events Booking for CostumersClosed   Amelia   Updated September 20, 2023 at 11:02am   2 Most recent comment from Stefan Petrov:Hello Anja,Thanks for reaching out to us.There is a possibility to make a multi-day event where participants can register once and there is a recurring event where every event is a separate event.So ... Soubhi Abla BUG - Amelia Appointments in Google CalendarClosed   Amelia   Updated September 20, 2023 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello Soubhi,Thank you for reaching out to us.We have noted this issue and passed it to our developers to have this resolved for one of the updates in the near future.Please let me know if you have an ... Titus After 1 Week still FATAL ERROR and NO answer!Closed   Amelia   Updated September 20, 2023 at 10:55am   2 Most recent comment from Stefan Petrov:Hello Titus,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ... Francesca Kendall Resource DayClosed   Amelia   Updated September 20, 2023 at 10:22am   4 Most recent comment from Uroš Jovanović:Hello Francesca,Unfortunately, the solution below is the only option at the moment.If you have any other questions, please let me know. Lubomír Buchta Select more hours in one orderClosed   Amelia   Updated September 20, 2023 at 8:41am   4 Most recent comment from Stefan Petrov:Hello Lubomír,You are welcome.Please, feel free to open a new ticket if you have questions regarding other topics.Have a nice day. Andreas display end time of events in listClosed   Amelia   Updated September 20, 2023 at 6:45am   2 Most recent comment from Stefan Petrov:Hello Andreas,Thanks for reaching out to us.It is not displayed on the first page, but if you open an event, in the Event info, you should be able to see the duration of an eventI hope it helps. Let u ... albe questionsClosed Pre-purchase questions for wpDataTables   Updated September 19, 2023 at 8:42pm   7 Most recent comment from Miloš Jovanović:Hi albe,No problem at all, we are happy to help and advise as much as possible. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day! :) Peer Mathiebe Amelia ppdate problems with woocommerceClosed   Amelia   Updated September 19, 2023 at 8:05pm   13 Most recent comment from Miloš Jovanović:Hello Peer,Just following up.I am delighted to hear that this has been resolved. Thank you for letting us know.Anything else that we could assist with, please don't hesitate to create new tickets ... sofia Can a form pull data from a table?Closed Pre-purchase questions for wpDataTables   Updated September 19, 2023 at 7:37pm   2 Most recent comment from Miloš Jovanović:Hi sofia, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Debra Elliott Solution for Line Breaks in HTML -> ExcelClosed   wpDataTables   Updated September 19, 2023 at 7:31pm   3 Most recent comment from Miloš Jovanović:Hi Debra, My apologies, when i re-read the ticket, i understood you actually asked how to retain the line breaks for the Export via our Export Tools as Excel.If you want to retain any Custom HTML you ... Geraldine Mangwende Inconsistencies with front end display of table dataClosed   wpDataTables   Updated September 19, 2023 at 5:20pm   6 Most recent comment from Miloš Jovanović:Hi Geraldine,My sincerest apology for all the waiting time.-Thank you for this update, i believe i understand the issue now.In short, the dropdown filters that are working OK on desktop version of th ... Joe Kent ChartsClosed   wpDataTables   Updated September 19, 2023 at 4:33pm   5 Most recent comment from Miloš Jovanović:Hi Joe, My apologies for all the waiting time. I found what the issues are, and will advise you. 1. In regards to the decimal Points,  when you import Excel to make a new Manual table in your Databa ... Sandeepa The service doesn't openClosed   Amelia   Updated September 19, 2023 at 3:16pm   8 Most recent comment from Uroš Jovanović:Hello Sandeepa,The issue was that on the settings page -> roles settings "customer" tab period input was empty and the setting was saved like this: We will resolve this in the future, but as of know ... Andreas optimizing events listClosed   Amelia   Updated September 19, 2023 at 3:09pm   4 Most recent comment from Uroš Jovanović:Hello Andreas,I tested out a couple of solutions, but, unfortunately, this cannot be done in Amelia.You can suggest that feature on the following link: https://features.wpamelia.com/  We carefully ...