Public Tickets
Morten Sterregaard-Feltsen
Remove frame around tablesClosed
wpDataTables
Updated August 29, 2023 at 3:54pm
21
Most recent comment from Miloš Jovanović:Hi Morten,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Magali
Amelia is not desplaying shortcodes with elementorClosed
Amelia
Updated August 29, 2023 at 3:49pm
2
Most recent comment from Uroš Jovanović:Hello Magali,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...
Cristian
Route agentsClosed
Amelia
Updated August 29, 2023 at 3:11pm
2
Most recent comment from Stefan Petrov:Hello Cristian,thanks for reaching out to us.With the Amelia 6.5, we introduced the new employee selection logic. This option allows you to choose how the employees will be selected when a customer d ...
shaheer khan
Multiple time slotsClosed
Pre-purchase questions for Amelia
Updated August 29, 2023 at 2:53pm
2
Most recent comment from Stefan Petrov:Hello shaheer,thanks for reaching out to us.Unfortunately, currently, the selection of multiple time slots in a single booking is not possible. You can always suggest this and any other features on t ...
Giam
Sidebar missing after updated AmeliaClosed
Amelia
Updated August 29, 2023 at 2:41pm
18
Most recent comment from Stefan Petrov:Hello Giam,nice to hear that is working. Please, let us know if you have any other questions.
Paul Sullivan
formulasClosed
wpDataTables
Updated August 29, 2023 at 1:42pm
12
Most recent comment from Miloš Jovanović:Hi Paul,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ...
Anouar Haouam
NotificationsClosed
Amelia
Updated August 29, 2023 at 1:40pm
2
Most recent comment from Uroš Jovanović:Hello Anouar,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons:
Your hosting provider is blocking all 3rd party settings and only allowing their SMT ...
Brian
Outlook Calendar IntegrationClosed
Amelia
Updated August 29, 2023 at 1:39pm
9
Most recent comment from Uroš Jovanović:Hello Brian,Glad to hear that the issue has been resolved.Please let me know if you have any other questions.
Zengfu Xu
SMS Notification in AmeliaClosed
Amelia
Updated August 29, 2023 at 1:32pm
6
Most recent comment from Stefan Petrov:Hello Zengfu,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond t ...
Marcel
TranslationClosed
Amelia
Updated August 29, 2023 at 2:01pm
7
Most recent comment from Miloš Jovanović:Hi Marcel,
Our QA Team conducted their testing.
We have flagged this now, officially as a bug. It is the same behaviour for all languages,
for the "Import Rules" section in this Modal, it does no ...
Robert Pothier
EventsClosed
Amelia
Updated August 29, 2023 at 12:36pm
2
Most recent comment from Stefan Petrov:Hello Robert,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ...
Ethan Bird
Wrong employee being assigned upon bookingClosed
Amelia
Updated August 29, 2023 at 10:56am
2
Most recent comment from Stefan Petrov:Hello Ethan,our apologies again for the late reply. We are going to cover this topic in another ticket #3444484We go through tickets in the order in which they are received and/or responded to, so cr ...
Tom Porter
Changed domainClosed
Amelia
Updated August 29, 2023 at 10:52am
2
Most recent comment from Marko Davidović:Hello Tom,
Thank you for reaching out to us.Can you please try and deactivate the license on the dev site and activate it then on the new one? You can do that in settings-activation there you will see ...
Sarah Wefald
Amelia version 6.5 doesn't display widgets on mobile devicesClosed
Amelia
Updated August 29, 2023 at 10:45am
2
Most recent comment from Marko Davidović:Hello Sarah,
Thank you for reaching out to us.We do not have such a bug at this time. Can you please do a simple test for us? Please install the latest 6.6 version and see if you can see the booking f ...
Julia
Events list/calendarClosed
Amelia
Updated August 29, 2023 at 10:41am
2
Most recent comment from Uroš Jovanović:Hello Julia,Thank you for reaching out to us.At the moment, the only options for this are the ones that you mentioned in your query.Hope this helps you.Please let me know if you have any other questio ...