I would like to allow a front desk assistant be able to login to see, modify, cancel and add customers appointments and details. Do I need to add them into my wordpress users as an Amelia manager? Or do they need to be set up as an admin.
WordPress Administrator is the user who has all the plugin’s permissions. An administrator can create services, locations, customers, employees, and appointments, and permanently delete or hide all entries. He can also customize the look of the front-end of the plugin, so it matches the website of the company. As an admin, one can also make changes in all WordPress settings and change the roles for the other users.
The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. A manager is allowed to hide but not delete anything; a manager cannot customize the front-end look of the plugin and doesn’t have access to the WordPress settings.
So, the admin has the all privileges but it's up to you to decide.
Please, let us know if you have any other questions.
I would like to allow a front desk assistant be able to login to see, modify, cancel and add customers appointments and details. Do I need to add them into my wordpress users as an Amelia manager? Or do they need to be set up as an admin.
Hello Tamara,
Thanks for reaching out to us.
WordPress Administrator is the user who has all the plugin’s permissions. An administrator can create services, locations, customers, employees, and appointments, and permanently delete or hide all entries. He can also customize the look of the front-end of the plugin, so it matches the website of the company. As an admin, one can also make changes in all WordPress settings and change the roles for the other users.
The “Amelia Manager” role has almost the same permissions as an “Administrator” role, but with a few important differences. A manager is allowed to hide but not delete anything; a manager cannot customize the front-end look of the plugin and doesn’t have access to the WordPress settings.
So, the admin has the all privileges but it's up to you to decide.
Please, let us know if you have any other questions.
Kind Regards,
Stefan Petrov
[email protected]
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