As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Arnaud VERGARA Translation problemClosed   Amelia   Updated January 22, 2024 at 6:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Words can be changed using POEDIT very easily. If you want to use POEDIT then this is an instruction: 1. Download the Amelia plugin from CodeCanyon a ... Daniel Chodowiecki package appointment and chosing additional "extra" servicesClosed   Amelia   Updated January 22, 2024 at 6:21am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Sorry for the late reply we do not work on weekends. Unfortunately, currently, this feature is not built-in in Amelia. Extras can not be added to package ... Diane How to send a completed appointment notification to clientClosed   Amelia   Updated January 22, 2024 at 6:20am   6 Most recent comment from Marko Davidović:Hello Diane, At this time our developers can not accept personal customization requests. We thank you for the suggestion and the implementation of features depends on the number of votes that one feat ... Martin Laco Amelia EventClosed   Amelia   Updated January 22, 2024 at 5:03am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. 1. Unfortunately, currently, this feature is not built-in in Amelia. You can not hide a number of available tickets at this time.  2. As for multi curr ... Liam Caulfield Users creating meetings togetherClosed Pre-purchase questions for Amelia   Updated January 22, 2024 at 5:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Amelia is designed for appointment booking so your customers can book an appointment with the employee that they desire. But employees can only book an a ... justin Sort the serviceClosed   Amelia   Updated January 22, 2024 at 4:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This could be just a caching issue. Please try to purge the cache from your site via some plugin but if this does not help you need to contact your hosti ... Federico PaymentsClosed   Amelia   Updated January 20, 2024 at 3:32pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fea ... Henning Lyngmo packageClosed   Amelia   Updated January 20, 2024 at 3:21pm   2 Most recent comment from Uroš Jovanović:Hello Henning, Thank you for reaching out to us. Can you please provide me with the screen recording of this issue and I will assist you with this?Looking forward to your reply. Brandon Harrison Scheduling event ticket dates and rimesClosed Pre-purchase questions for Amelia   Updated January 23, 2024 at 12:27pm   5 Most recent comment from Miloš Jovanović:Hi @Dev,Just one more follow-up, we did another test with our latest Amelia version 6.4, and we are still unable to reproduce any issue.The way how we configure a Date Range price is the same how it s ... Franziska close Amelia popupClosed   Amelia   Updated January 19, 2024 at 5:47pm   12 Most recent comment from Uroš Jovanović:Hello Franziska,Thank you for the update on this and glad to hear that it works now.Please let me know if you have any other questions. Wilfried Kopecky Amelia - 2 questionsClosed   Amelia   Updated January 19, 2024 at 4:40pm   2 Most recent comment from Uroš Jovanović:Hello Wilfried,Thank you for reaching out to us.Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest those features on the following link: https:/ ... Nsakala NGITA IndponibilityClosed   Amelia   Updated January 19, 2024 at 4:30pm   2 Most recent comment from Uroš Jovanović:Hello Nsakala,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Nsakala NGITA Réservation in planning is differentClosed   Amelia   Updated January 19, 2024 at 4:29pm   4 Most recent comment from Uroš Jovanović:Hello Nsakala,Thank you for the update on this.Issues like this can occur if your WordPress site is set to be in a different time zone. Since Amelia doesn't have any time zone settings, it inheri ... Federico Amelia serviceClosed   Amelia   Updated January 19, 2024 at 4:26pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Federico Amelia in Google CalendarClosed   Amelia   Updated January 19, 2024 at 4:20pm   2 Most recent comment from Uroš Jovanović:Hello Federico,Thank you for reaching out to us.Please check the following article for this purpose.Let me know if you have any other questions.