Public Tickets
maryse Audebert
WordPress found an error with the plugin, “Amelia”.Closed
Amelia
Updated September 29, 2023 at 11:30am
2
Most recent comment from Uroš Jovanović:Hello Aubert,Thank you for reaching out to us.Can you please let me know if this error affects the plugin's or your website's functionality?Looking forward to your reply.
Diana
FunctionalityClosed
Pre-purchase questions for wpDataTables
Updated September 29, 2023 at 11:26am
2
Most recent comment from Miloš Jovanović:Hi Diana,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ...
Geoffroy
Send notification as soon as order passedClosed
Amelia
Updated September 29, 2023 at 11:22am
8
Most recent comment from Uroš Jovanović:Hello Geoffrey,Thank you for the update on this. Glad to hear that you found the solution.I will have this ticket closed.
Martin Zibauer
Showing multiple tags on calendarClosed
Amelia
Updated September 29, 2023 at 11:18am
2
Most recent comment from Stefan Petrov:Hello Martin,Thanks for reaching out to us. Unfortunately, currently, it is only possible to show events with only one tag by using the shortcode [ameliaeventslistbooking tag='example']Plea ...
Marcelo
ConsultaClosed
Amelia
Updated September 29, 2023 at 10:38am
2
Most recent comment from Stefan Petrov:Hello Marcelo,Thanks for reaching out to us. I suppose you are referring to the dashboard name when you enter the Amelia dashboard?If that the case, the name displayed in the dashboard window is the s ...
LUIS BRILLAS PEREZ
I can't book an appointment for 2 childrenClosed
Amelia
Updated September 29, 2023 at 10:00am
2
Most recent comment from Stefan Petrov:Hello Luis,Thanks for reaching out to us.Let me explain how this works. In the Roles settings, in the Customer tab, you have the option called Check customer's name for existing email when booki ...
Digital Matters
Event Spots LimitClosed
Amelia
Updated September 29, 2023 at 9:53am
4
Most recent comment from Uroš Jovanović:Hello,This has still not been resolved, but it will be in the near future.Please let me know if you have any other questions.
Luis Valdés
Integration Issue with Amelia and Google CalendarClosed
Amelia
Updated September 29, 2023 at 9:48am
6
Most recent comment from Uroš Jovanović:Hello Luis,Thank you for the update on this.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ...
kywong85
Change "additional people" to "Quantity" to avoid confusionClosed
Amelia
Updated September 29, 2023 at 8:47am
4
Most recent comment from Marko Davidović:Hello,That's because you're not using that option the way it was it was originally designed for. In that case, it must count 4 because the booking customer is included in the total number o ...
Sergio
Only exact typing allowedClosed
Amelia
Updated September 29, 2023 at 8:43am
2
Most recent comment from Marko Davidović:Hello Sergio,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. This is how it is designed and this can not be changed at this time. We encourage you t ...
WoodlyB
Add the "Employee" Input in the Date & Time Step of the Step-by-Step Booking Form 2.0Closed
Amelia
Updated September 29, 2023 at 8:30am
2
Most recent comment from Marko Davidović:Hello ,
Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in at this time. In light of this, we encourage you to kindly consider submitting this valuable suggest ...
Gui Serrano
Amelia BookingClosed
Amelia
Updated September 29, 2023 at 7:20am
2
Most recent comment from Marko Davidović:Hello Gui,
Thank you for reaching out to us.Events are separate entities and customers can not reschedule event since events can not be rescheduled via custoemr as services only admin can do this. So ...
James
Update breaks servicesClosed
Amelia
Updated September 29, 2023 at 7:18am
2
Most recent comment from Stefan Petrov:Hello James,Thanks for reaching out to us and sorry to hear that the latest patch is causing trouble.Good to know that the rolling back to the previous version is working, but i'll make sure that ...
Sergio
Add service description to checkout or emailClosed
Amelia
Updated September 29, 2023 at 6:05am
2
Most recent comment from Marko Davidović:Hello Sergio,
Thank you for reaching out to us.You need to add this placeholder in to your notificationsHope this helps.
Rohan Yoon
popup booking > dynamic employee idClosed
Pre-purchase questions for Amelia
Updated September 29, 2023 at 5:56am
4
Most recent comment from Marko Davidović:Hi Rohan,Unfortunately, currently, this feature is not built-in in Amelia. You would need to create them manually. If this will be possible in the future we can not say.In light of this, we encourage ...