Hello there,

Thank you for reaching out to us.

That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you can do it with this plugin: https://wordpress.org/plugins/manage-notification-emails/

Just disable the option “New user notification to the user” and you’ll be good.

Oh and btw in case you wanna know where the code is, you might wanna open up this file: wp-includes/pluggable.php Line number: 1989

So when you disable this through the 3rd party plugin, your customers will only receive notifications from Amelia, without the following email:

"Username: ———

To set your password, visit the following address"

I hope that helps.

As for Amelia panel you need to add a customer panel placeholder to your appointment-approved notifications like this for example 

And when they book for the first time and when they click on the link they will be redirected automatically to set the password and the user name will always be the mail that they used during the purchase.

You need to do this also for customer panel access as well copy and add this %customer_panel_url% there and when they forgot password they will be able to reset it.

This should help.

Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.

We wish you all the best.

Have a nice day.