As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Elisabeth [ameliaeventslistbooking]Closed   Amelia   Updated March 7, 2024 at 9:37am   4 Most recent comment from Stefan Petrov:Hello Elisabeth,Thank you. Let us know if you have any other questions or issues.Sorry for the inconvenience. Jim Pedersen Amelia will not loadClosed   Amelia   Updated March 7, 2024 at 9:23am   4 Most recent comment from Stefan Petrov:Hello Jim.Thanks for letting me know! Meanwhile, we have released Amelia 7.4.3, so you might want to update to this one. The issue has been fixed with this update. Lewis ¿Como puedo realizar reservas de más de un día para una casa rural? / How can I make reservations for more than one day for a rural house?Closed   Amelia   Updated March 7, 2024 at 9:15am   4 Most recent comment from Marko Davidović:Hello there,Yes, I am afraid that Amelia will not fit your needs since you want to use it for house rental And Amelia is not designed for that.Please log in to http://store.tms-plugins.com/ and unde ... Ashley change event list viewClosed   Amelia   Updated March 7, 2024 at 8:08am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? We wish you all the bes ... Aydinhan Step BookingClosed   Amelia   Updated March 7, 2024 at 8:08am   2 Most recent comment from Uroš Jovanović:Hello Aydinhan,Thank you for reaching out to us.Unfortunately, there is no such option in Amelia. When you preselect the service on the booking form, you will not be able to choose a different service ... Taylor Barratt Passing Parameter to ShortcodeClosed   Amelia   Updated March 7, 2024 at 7:05am   2 Most recent comment from Uroš Jovanović:Hello Taylor,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... William Don't see Employees optionClosed Pre-purchase questions for Amelia   Updated March 7, 2024 at 6:43am   6 Most recent comment from Uroš Jovanović:Hello William,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite versi ... Daniel Does Test or Dev count towards domainsClosed Pre-purchase questions for wpDataTables   Updated March 6, 2024 at 8:14pm   2 Most recent comment from Miloš Jovanović:Hi Daniel,Yes. With our licences, you get an unlimited number of sub-domains/sub-sites.So, if you take a Basic licence, for example - and have multiple Sites on the same Domain, you will be able to ... Paolo Mercante adapt the plugin for restaurant reservationClosed   Amelia   Updated March 6, 2024 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Paolo,Thank you for reaching out to us.Yes, Amelia can be used for restaurant table booking. We don't have an option for displaying the table plan, but you can create tables in the place wh ... Serge Web catalog on wpDataTablesClosed Pre-purchase questions for wpDataTables   Updated March 6, 2024 at 2:44pm   7 Most recent comment from Miloš Jovanović:Hi Serge,I am just covering the rest of the questions in the Private Reply as you requested.My project will consist 1. WpDataTables with power filters, which looks like this example (but results will ... Mario Suárez Galvín How can two or more employees be assigned to a single service?Closed   Amelia   Updated March 6, 2024 at 2:00pm   4 Most recent comment from Stefan Petrov:Hello Mario,Currently, when creating a new appointment in the backend you can only select one employee. While multiple employees can be assigned to the same service, this applies when the customer is ... iLevel 404 in order receivedClosed   Amelia   Updated March 6, 2024 at 1:23pm   4 Most recent comment from Stefan Petrov:Hello iLevel,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way t ... Immanuel Hengstenberg Amelia booking form not showing in generate pressClosed   Amelia   Updated March 6, 2024 at 12:44pm   4 Most recent comment from Stefan Petrov:Hello Immanuel,Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient wa ... Silvia Nikolova Create multiple appointments from backendClosed   Amelia   Updated March 6, 2024 at 12:34pm   5 Most recent comment from Marko Davidović:Hello again Silvia,The issue here is that you are trying to book new appointment over the existing one and that is not possible. Since your appointments are group appointments you just need to edit th ... Peter Employee Booking Page & Time ZoneClosed   Amelia   Updated March 6, 2024 at 12:22pm   12 Most recent comment from Stefan Petrov:Hello Peter,Well, those timeslots are just displayed differently according to the timezone settings. For example, if i'm in a different timezone and you have configured the timeslots for one time ...