As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Andrew Wright Event reportingClosed   Amelia   Updated March 11, 2024 at 3:08pm   2 Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for reaching out to us.I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.This feature will be implem ... Fernando Lopez limitar reservas por usuario y membresia en ameliaClosed   Amelia   Updated March 11, 2024 at 2:14pm   4 Most recent comment from Uroš Jovanović:Hello Fernando,Thank you for clearing that up and for your patience.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followin ... Ana Paula Delgado Is there a placeholder for redirect url after booking?Closed   Amelia   Updated March 11, 2024 at 2:04pm   2 Most recent comment from Uroš Jovanović:Hello Ana,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://features ... Sandrine Abibo Mail not sentClosed   Amelia   Updated March 11, 2024 at 1:51pm   2 Most recent comment from Uroš Jovanović:Hello Sandrine,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3602741/ For future reference, please don't op ... Murphy Randle Employees panel not showingClosed Pre-purchase questions for Amelia   Updated March 11, 2024 at 1:48pm   5 Most recent comment from Uroš Jovanović:Hello Murphy,Thank you for reaching out to us.Also, thank you for your feedback and suggestion, glad to hear that you found the solution.Please let me know if you have any other questions. Mohammed Multiple booking on 1 time slotClosed   Amelia   Updated March 11, 2024 at 12:22pm   6 Most recent comment from Uroš Jovanović:Hello Mohammed,Thank you for clearing that up.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Richard Tolley STEP BOOKING V2 NO LONGER WORKINGClosed   Amelia   Updated March 11, 2024 at 12:19pm   9 Most recent comment from Stefan Petrov:Hello Richard,Apologies for the delayed answer.Unfortunatelly, JS optimizations such as Minify JS files have a negative effect on our New Step Form. It is based on Vue 3 Framework, the booking for ... benjamin recurrent appoimentsClosed   Amelia   Updated March 11, 2024 at 12:02pm   2 Most recent comment from Uroš Jovanović:Hello Benjamin,Thank you for reaching out to us.At the moment, there are these two options in Amelia.Please let me know if that works for you or not.Looking forward your reply. Andrew Wright Backend event calendar defaultClosed   Amelia   Updated March 11, 2024 at 11:29am   2 Most recent comment from Stefan Petrov:Hello Andrew,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You would need to select the date range, but Amelia should remember th ... Emily Long Book In Advance issuesClosed   Amelia   Updated March 11, 2024 at 11:22am   2 Most recent comment from Stefan Petrov:Hello Emily,Thanks for reaching out to us.There are two settings where you can configure the "period to book in advance". On is in General settings, but you can also configure this for each service in ... Jen Grange Automatic updatesClosed   Amelia   Updated March 11, 2024 at 11:16am   2 Most recent comment from Stefan Petrov:Hello Jen,Thanks for reaching out to us.If you activate the license by entering the purchase code in Activation settings and you also have the WordPress option for automatic updates enabled, the noti ... Shauna Foley Notifications being sent to customers when "notify the customer" box is uncheckedClosed   Amelia   Updated March 11, 2024 at 11:15am   4 Most recent comment from Stefan Petrov:Hello Shauna,Only the customers the appointment is booked for. So, if you create a new appointment and select customers, there is this optionIt shouldn't notified the customer about this appointm ... Attila how to use my normal paid members users? i dont want amelia usersClosed   Amelia   Updated March 11, 2024 at 10:58am   2 Most recent comment from Stefan Petrov:Hello Attila,Thanks for reaching out to us. By default, all customers can use the Amelia booking system. We are familiar with the fact that Amelia can be used with membership plugins, but, unfortunat ... SEIJI KIKUCHI About Amelia Price ListingClosed   Amelia   Updated March 11, 2024 at 10:54am   2 Most recent comment from Stefan Petrov:Hello Seiji,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Bryce Harvey Time SlotClosed   Amelia   Updated March 11, 2024 at 10:48am   2 Most recent comment from Stefan Petrov:Hello Bryce,Thanks for reaching out to us.As you already said, the only solution would be to create three different employees for each activity. In this way, you will have control over each service as ...