As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Alberto Valentino Cabrera Borges Precio por personaClosed Pre-purchase questions for Amelia   Updated March 13, 2024 at 12:05pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.That several people can reserve (I see that it is possible) - Yes this is possible But I need each person you add to add the price, that is: If it costs 1 ... Gert-Jan Sanderman Conditional bookingsClosed   Amelia   Updated March 13, 2024 at 11:22am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. But there may be a workaround you're interested in.Any membership plugin (like Memb ... Ivan Oung Hotel booking configurationClosed   Amelia   Updated March 13, 2024 at 11:02am   2 Most recent comment from Stefan Petrov:Hello Ivan,Thanks for reaching out to us.Almost all the features in Amelia can be used to create something like hotel booking system, except the fact that the customer cant choose the multi-day timesl ... john no activaClosed   Amelia   Updated March 13, 2024 at 10:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.First, we do not understand which plugin was deactivated and what exactly happened. Second, when you update Amelia, it does not affect the deactivation of ... Bettina Schaden Event price on small screen coveredClosed   Amelia   Updated March 13, 2024 at 10:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The price on mobile view should be next to read moreCan you please send us a couple of screenshots and URL of that page.Looking forward to your reply.  Murphy Randle Please support emoji in services and notificationsClosed   Amelia   Updated March 13, 2024 at 9:38am   6 Most recent comment from Stefan Petrov:Hello Murphy,You are most welcome!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Gerly Not working recovery client panel accessClosed   Amelia   Updated March 13, 2024 at 9:23am   6 Most recent comment from Marko Davidović:Hello again,We are not sure for what these credentials are for but we booked the appointment and then we got the link to login and we were able to without any issuesYou can see also in the video that ... Francesco Google Meet durationClosed   Amelia   Updated March 13, 2024 at 8:44am   2 Most recent comment from Stefan Petrov:Hello Francesco,Thanks for reaching out to us,The Google Meet duration is based on the event / service duration. Once the customer books an appointment or book a place for the event, the Google Meet ... Francesca Kendall finance no longer displaying dataClosed   Amelia   Updated March 13, 2024 at 8:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.1. On site payments are set as pending since we can not verfy if they are paid and online payments can show as paid if they are paid in full2. Finance sec ... Pedro HighChart Stock wont show date selection optionClosed   wpDataTables   Updated March 13, 2024 at 2:47am   8 Most recent comment from Miloš Jovanović:Hi Pedro,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to ... john desactivadoClosed   Amelia   Updated March 13, 2024 at 12:07am   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin. You ... Mike Osborn Special DaysClosed   Amelia   Updated March 13, 2024 at 12:05am   2 Most recent comment from Uroš Jovanović:Hello Mike,Thank you for reaching out to us.The special days increment depends on the Default Time Slot step which is configured in General Settings of Amelia.  Please set it to 30 minutes and le ... Giuliano Filters, on mobile view of the table, keyboard bug?Closed   wpDataTables   Updated March 12, 2024 at 10:18pm   2 Most recent comment from Miloš Jovanović:Hi Giuliano,When I visit your page from my Android Phone ( I have Xiaomi Redmi 9) , everything works without issues.It is a bit slow to load the filter, but there is no disappearing of the keyboard - ... Marco van Gils WP amelia loading time still awfull with new step-by-step formClosed   Amelia   Updated March 12, 2024 at 8:27pm   9 Most recent comment from Miloš Jovanović:Hi Petko,Thank you for sharing that workaround via WP Rocket for a delayed load of the Form until user interacts with the Page.We will pass this to our developers, it might help them with future impr ... Antonia Pavlovski Event multi time slotClosed   Amelia   Updated March 12, 2024 at 4:52pm   2 Most recent comment from Uroš Jovanović:Hello Antonia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...