Public Tickets
Chris
On Site Payment and woocommerceClosed
Amelia
Updated February 26, 2024 at 8:51am
6
Most recent comment from Stefan Petrov:Hello Chris,Thanks for letting me know. I should leave this ticket on "public" since other users may find it useful.Please, let us know if you have any other questions or issues, and we will kindly as ...
Klemen
Using placeholders to change header namesClosed
wpDataTables
Updated February 26, 2024 at 8:05am
2
Most recent comment from Miloš Jovanović:Hi Klemen,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...
Данил
Upgrade your package to standardClosed
Amelia
Updated February 26, 2024 at 8:01am
14
Most recent comment from Stefan Petrov:Hello Данил,Not sure why it's happening, but we assume that the issue is related to the Paddle since the Paddle is our reseller. We don't have access to your TMS store, and certainly, ...
Michael Rieder
Datepicker on MobilesClosed
Pre-purchase questions for wpDataTables
Updated February 26, 2024 at 7:33am
11
Most recent comment from Miloš Jovanović:Hi Michael,Just a small follow-up.You're welcome, I will keep following up and going to do our best to somehow help you debug /isolate the issue.As you can see, we are unable to reproduce it and ...
Mārtiņš
Package and service mix?Closed
Amelia
Updated February 26, 2024 at 6:55am
7
Most recent comment from Marko Davidović:Hello again Mārtiņš,You are most welcome, and we are glad that we were able to help you.
We wish you all the best and hope you have a wonderful day ahead.
Ruth Smart
zip file will not instalClosed
Amelia
Updated February 26, 2024 at 6:46am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
The message, ‘the link you followed has expired,’ is most often received when you’re uploading either a WordPress plugin or theme.
With all standa ...
Martin Kasa
functionalityClosed
Amelia
Updated February 26, 2024 at 6:45am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Services in Amelia cannot function without employees this is how Amelia is designed and this will not change since this will require coding a completely ...
Adrian
multiple events booking at onceClosed
Amelia
Updated February 26, 2024 at 6:44am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
We do have a cart option implemented now but this is only for appointments at this time. It was not possible to implement cart for events at this time. ...
Chris
amount of booking capacity already exceeded after 1 booking instead of possible 3 furtherClosed
Amelia
Updated February 26, 2024 at 6:43am
2
Most recent comment from Marko Davidović:Hello Chris,
Thank you for purchasing Amelia, and for reaching out to us.
When you offer group classes you need to enable the option "Allow booking below minimum capacity" in Amelia/settings/appoi ...
Ricky
WordPress Amelia Plugin <= 1.0.98 is vulnerable to Broken Access ControlClosed
Amelia
Updated February 26, 2024 at 8:26am
3
Most recent comment from Marko Davidović:Hello again,
We just got the feedback from our colleagues and they have told us that this is only for Lite free version of the plugin this is not valid for your full versions. It can show like this
or ...
Mohammed
send automatic invoice to customerClosed
Amelia
Updated February 26, 2024 at 6:29am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
Unfortunately, currently, this feature is not built-in in Amelia. We plan to implement invoice option in the near future but for now as far as we know th ...
Marcos Luis Salto Justo
Service not actualizingClosed
Pre-purchase questions for Amelia
Updated February 26, 2024 at 6:29am
4
Most recent comment from Marko Davidović:Hello David,
Since we have tested this in several environments and we cannot replicate the issue and there was only several similar issues reported and each time this was resolved in the same way we ...
Evan
Refund clientClosed
Amelia
Updated February 26, 2024 at 6:27am
2
Most recent comment from Marko Davidović:Thank you for reaching out to us.
We have option that is set somewhere in between. Amelia can not refund automatically when they click to cancel but you can refund automatically when you click on on ...
Sagheer Asghar
time hide before and after 1 hour booking modelClosed
Amelia
Updated February 26, 2024 at 6:25am
6
Most recent comment from Marko Davidović:Hello again,
When you have several questions or issues please open a new ticket, and we will help you there. In that way, issues and questions which are related to different subjects will be in separ ...
Martin
conditional requirement on tableClosed
wpDataTables
Updated February 26, 2024 at 5:59am
2
Most recent comment from Miloš Jovanović:Hi Martin,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ...