Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay
  Public Ticket #3602734
Employees panel not showing
Closed

Comments

  •  1
    Murphy Randle started the conversation

    Hi there! I just installed Amelia and I'm trying to get it set up for the first time. There's no employees panel on the left hand side for me to set up an employee:

    6051204794.jpg

    I've deactivated and reactivated the plugin, uninstalled and installed. No change. I've tried with multiple users on my site, all of which have "Admin" roles.

    If I try the url directly: /wp-admin/admin.php?page=wpamelia-employees

    I get the message "Sorry, you are not allowed to access this page."

    Plugin version:

    Version 1.0.99 | By TMS | View details

    WordPress version: 6.4.3

    Hosted on EasyWP.


    Thank you!

  •  1
    Murphy Randle replied

    Update, I went to a different WP site, hosted on Wordpress.com and installed plugin version 1.0.99. Same issue, the Employees panel doesn't appear.

  •  1
    Murphy Randle replied

    Update, I created a brand new wordpress install, and chose a theme other than twenty-twenty-four. Then I installed Amelia. Same issue, I can't see the employees page or a link to it.


    Another debugging step: I found the source for an older version of the plugin, 1.0.90, and installed that instead. Same problem, it still doesn't show the employees link.

  •  1
    Murphy Randle replied

    Ahhh, this was very confusing. I finally found the problem:

    https://tmsplugins.ticksy.com/ticket/2005548/

    There's no employees tab in the free version (which I'm getting set up to evaluate the plugin before purchase). Please improve your documentation or UI around this! I wasted a lot of time trying to debug how to add an employee, since inserting the form on a page just showed a messages like "add an employee and services to show the form".

  •  1,178
    Uroš replied

    Hello Murphy,

    Thank you for reaching out to us.

    Also, thank you for your feedback and suggestion, glad to hear that you found the solution.

    Please let me know if you have any other questions.


    Kind Regards, 

    Uros Jovanovic
    [email protected]

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