As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Angélique Nunes Google CalendarClosed   Amelia   Updated March 15, 2024 at 12:50pm   18 Most recent comment from Uroš Jovanović:Hello Angélique,Please note that the only thing that cannot be done with the working hours is overlapping, meaning that when you set a working period from e.g. 8 am to 6 pm, you cannot add another w ... Heather Information not coming through my email correctly from user after purchaseClosed   Amelia   Updated March 15, 2024 at 12:51pm   7 Most recent comment from Marko Davidović:Hello again, You are using an extremely old version of Amelia 6.0We now have a new version of Amelia. When the plugin is not up to date it can have all sorts of issues you need to update to the latest ... Douglas Line breaks in cellsClosed Pre-purchase questions for wpDataTables   Updated March 15, 2024 at 12:21pm   2 Most recent comment from Miloš Jovanović:Hi Douglas,It depends which table type you are using, if it is editable in our Plugin or not.I will elaborate how adding new lines in our plugin can be done with the current capabilities. - 1. for exa ... Ralf Longwitz Backend languageClosed   Amelia   Updated March 15, 2024 at 11:25am   9 Most recent comment from Uroš Jovanović:Hello Ralf,Thank you for the update on this and for your patience.Please check the following explanation, especially the bolder part:Please note that we do not have translators in our company, so all ... primalforce Issue with separated dbClosed Pre-purchase questions for wpDataTables   Updated March 15, 2024 at 11:02am   3 Most recent comment from Miloš Jovanović:Hi primalforce,My apology, I just forgot to share one custom workaround idea that might be useful, for example if you need to dynamically change an SQL Query from our Table via PHP or via API.You c ... Frank PDF Export Options, Design, etc?Closed   wpDataTables   Updated March 15, 2024 at 10:39am   2 Most recent comment from Miloš Jovanović:Hi Frank, Regarding the export question : The table tools functionalities are based on a 3rd party HTML5 library and they are not customizable. Unfortunately, the library allows very little “fi ... Cedric Caria Best way to book several days in a rowClosed   Amelia   Updated March 15, 2024 at 9:42am   4 Most recent comment from Stefan Petrov:You are most welcome, Cedric.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice weekend! Tobias Dressel Mobile Display of Booking Catalog Form does not scrollClosed   Amelia   Updated March 15, 2024 at 9:29am   14 Most recent comment from Stefan Petrov:Hello Tobias,Great to hear that! You are welcome.Looking forward to hearing from you soon.Have a nice weekend! Mario Rauch Limit appointments per customer per calendar weekClosed   Amelia   Updated March 15, 2024 at 8:31am   6 Most recent comment from Marko Davidović:Hello again,Yes, these are the only the option that we have at this time for this settings.We encourage you to kindly consider submitting this valuable suggestion as a feature request through the foll ... Jonathan Question about notificationsClosed   Amelia   Updated March 15, 2024 at 8:01am   2 Most recent comment from Stefan Petrov:Hello Jonathan,Thanks for reaching out to us.They will not receive a notification for an appointment if you choose to disable the option when you create that appointment, but the reminder (scheduled) ... Samuel Bauer Services Booking issuesClosed   Amelia   Updated March 15, 2024 at 7:47am   8 Most recent comment from Marko Davidović:Hello again Samuel,Can you send us an example in form of couple of screenshots so that I can forward this to our developers. Obviously we do not want to crash everything but we at least need to know b ... Armando Technical Issue NotificationClosed Pre-purchase questions for Amelia   Updated March 15, 2024 at 6:35am   4 Most recent comment from Marko Davidović:Hello again,We understand but this is not possible at this time.Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you t ... Douglas featureClosed Pre-purchase questions for wpDataTables   Updated March 14, 2024 at 9:58pm   4 Most recent comment from Miloš Jovanović:Hi Douglas,You're welcome, I am happy to advise. That being said, this might be an interesting new option/feature to add, in terms of storing the information about the Post/or Page ID where a ... Ralph Flexible SlotsClosed   Amelia   Updated March 14, 2024 at 2:39pm   2 Most recent comment from Stefan Petrov:Hello Ralph,Thanks for reaching out to us.You can use the "special days" option for this purpose. While the working hours configuration is applied on each day of the week, the "special days" can be c ... Lysann Booking Form 2.0Closed   Amelia   Updated March 14, 2024 at 1:34pm   10 Most recent comment from Uroš Jovanović:Hello Lysann,You are welcomePlease open another ticket for this purpose and we will respond as soon as possible.I will have this ticket closed now.