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Public Tickets

Vikram Customer Panel notification trigger for email / WhatsAppClosed   Amelia   Updated December 1, 2023 at 1:03pm   6 Most recent comment from Marko Davidović:Hello Vikram,Will do that but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best. Ha ... Siddhi I've to implement a functionality to use the birthday of customers and provide them special discount.Closed   Amelia   Updated December 1, 2023 at 11:42am   2 Most recent comment from Stefan Petrov:Hello Kushagra,Thanks for reaching out to us.While it is possible to add the custom fields with Amelia and get the additional information from the customers, we are not sure nor we can recommend any ... Shantanu Baviskar Packages section stopped appearing after 7.1 updateClosed   Amelia   Updated December 1, 2023 at 10:38am   5 Most recent comment from Uroš Jovanović:Hello Shantanu,Glad to hear that the issue has been resolved.I will have this ticket closed. Taylor Barratt Hide Event in Calendar but Directly AccessClosed   Amelia   Updated December 1, 2023 at 9:57am   4 Most recent comment from Stefan Petrov:Hello Taylor,Thank you for clarifying. The option "Show Event on Site" will affect all booking forms, so if you create a new page [ameliaeventslistbooking event=] and disable this option, it will no ... Gert-Jan Sanderman Active Campaign integrationClosed   Amelia   Updated December 1, 2023 at 9:19am   2 Most recent comment from Stefan Petrov:Hello Timo,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  to ... Chad Robey Schedule Start times for different servicesClosed   Amelia   Updated December 1, 2023 at 7:14am   2 Most recent comment from Marko Davidović:Hello Chad, Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ameli ... Frikkie Multiple bookings of eventsClosed   Amelia   Updated December 1, 2023 at 6:52am   2 Most recent comment from Marko Davidović:Hello Frikkie, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia.In light of this, we encourage you to kindly consider submitting this valuable suggesti ... Matthew Venn Notification EmailsClosed   Amelia   Updated December 1, 2023 at 6:27am   2 Most recent comment from Marko Davidović:Hello Matthew, Thank you for reaching out to us.Amelia is just a middleman for Cron. This is WP product that is set on server so uf notifications are not sent please rach out to your hosting provider ... Brad Ward Ward Coupon code not workingClosed   Amelia   Updated November 30, 2023 at 5:35pm   18 Most recent comment from Uroš Jovanović:Hello Brad,Thank you for the update on this.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can yo ... Victor SMTP configurationClosed   Amelia   Updated November 30, 2023 at 2:41pm   2 Most recent comment from Stefan Petrov:Hello Victor,Thanks for reaching out to us.I recommend checking out the documentation regarding the notifications on this link. We have explained everything is detail here. Please, double-check the ... Karl MULLER Custom fields in API RestClosed   Amelia   Updated December 4, 2023 at 6:17am   3 Most recent comment from Marko Davidović:Hello Karl, We just got the feedback from our colleagues and they have told us that the object key "1" represents the custom field id. The error would indicate that you don't have a custom field ... Roland Dark Canavas BackendClosed   Amelia   Updated November 30, 2023 at 11:01am   4 Most recent comment from Marko Davidović:Hello Roland,Yes, the customer panel colors come from 1.0 booking forms until we implement new customer and employee panel. Then they will be separate but until then you need to adjust them there unti ... Adrian Bishop Zoom IntegrationClosed   Amelia   Updated November 30, 2023 at 10:59am   5 Most recent comment from Marko Davidović:Hello again Athanasios,Can you please open your own separate ticket and just paste the text there? We can not continue resolving your issue here since Adrian will get each of our responses. Thank you ... Luis Miguel Zoom integration planClosed   Amelia   Updated November 30, 2023 at 10:41am   6 Most recent comment from Marko Davidović:Hello Luis,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... jerome Booking multiple date for monthly subscriptionClosed   Amelia   Updated November 30, 2023 at 8:07am   9 Most recent comment from Marko Davidović:Hello Jerome,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we wil ...