As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Public Tickets

Isabel Lapaz different prices per service?Closed   Amelia   Updated April 5, 2024 at 8:04am   5 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for your assist.Isabel, that is exactly how it works.If you have any other questions, please let me know and I will assist you with it. Kavaitri Client CalendarClosed   Amelia   Updated April 5, 2024 at 6:34am   8 Most recent comment from Marko Davidović:Hello Kavaitri and Richard (thanks for helping),This is not possible to achieve at this time so when they reschedule appointments they need to update this manually. As soon as we have this possibili ... James Multiple customers can no long book on single appointment slotClosed   Amelia   Updated April 5, 2024 at 5:37am   5 Most recent comment from Marko Davidović:Hello Erika,Please when you have questions open your own ticket we do not want to disturb other users since they will get each of your and our replies. We do not know what you want to achieve but you ... Benedetto Alert when no slots availableClosed   Amelia   Updated April 4, 2024 at 5:05pm   2 Most recent comment from Uroš Jovanović:Hello Benedetto,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Matthieu egloffe Remove column headerClosed   wpDataTables   Updated April 4, 2024 at 4:51pm   2 Most recent comment from Miloš Jovanović:Hello, I will advise you on different ways how you can hide Column Headers. We will start from the easiest way, to just hide all headers of a specific Table on a WP Page, then we will go over some � ... Soosie Jobson Plugin updatesClosed   wpDataTables   Updated April 4, 2024 at 4:23pm   2 Most recent comment from Miloš Jovanović:Hello,in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it m ... Mark Ballard FilterClosed   wpDataTables   Updated April 4, 2024 at 4:00pm   15 Most recent comment from Miloš Jovanović:Hi Mark,Thank you very much for sharing this solution with us.I am passing it to our developers, it will most probably help them with future improvements.Thanks again.If anything else comes up, plea ... Richard Aubin Admin Dashboard Doesn't Update on ChangeClosed   Amelia   Updated April 4, 2024 at 1:48pm   4 Most recent comment from Uroš Jovanović:Hello Richard,  I will have this ticket closed now. tom needham Text doesnt fitClosed   Amelia   Updated April 4, 2024 at 12:19pm   4 Most recent comment from Marko Davidović:Hello again,We are glad to hear that you managed to find a solution and we wish you all the best and hope you have a wonderful day ahead.  victor viennot Coupon code amélia ou réservation mensuelleClosed Pre-purchase questions for Amelia   Updated April 4, 2024 at 12:18pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We currently don't have a subscription feature built-in, and we do not have a membership feature, but it will be developed as a part of the Develope ... Tomáš Strmiska Placeholder in e-mail notification for Customer Panel in specific languageClosed   Amelia   Updated April 4, 2024 at 12:13pm   7 Most recent comment from Miloš Jovanović:Hi Tomáš,I am glad to see we are making positive progress towards resolving all the issues.I notice the new tickets, we will cooperate with colleagues in order to gather all the details we have fro ... Kate Dempsey reminder emailsClosed   Amelia   Updated April 4, 2024 at 12:11pm   6 Most recent comment from Uroš Jovanović:Hello Kate,I could not see a cronjob created for Amelia notifications so I created it now and you can test it out if it works or not.You can test the cron and see if it works this is the command: htt ... Karie Barrett Gravity forms survey field supportClosed   Gravity Forms integration for wpDataTables   Updated April 4, 2024 at 11:45am   2 Most recent comment from Miloš Jovanović:Hi Karie,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this. At the moment, as we mention on the Documentation, Gravity Forms integration add-on is ... Kyle Mulhern Drop Downs not WorkingClosed   wpDataTables   Updated April 4, 2024 at 11:24am   2 Most recent comment from Miloš Jovanović:Hello,There could be a couple of possible roots of this issue.1. Please try this first. Go to the main plugin settings, and disable/uncheck option "Include full bootstrap front-end". Then refresh the ... Henry Cannot complete orders via WooCommerceClosed   Amelia   Updated April 4, 2024 at 10:01am   15 Most recent comment from Stefan Petrov:Hello Henry,Looks like the issue is coming from "Extra Product Options" plugin. There is this option enabled.By default, there is no option for zero prices products that can be enabled in WooCoomerce, ...