Public Tickets
Gerly
Not working recovery client panel accessClosed
Amelia
Updated March 13, 2024 at 9:23am
6
Most recent comment from Marko Davidović:Hello again,We are not sure for what these credentials are for but we booked the appointment and then we got the link to login and we were able to without any issuesYou can see also in the video that ...
Francesco
Google Meet durationClosed
Amelia
Updated March 13, 2024 at 8:44am
2
Most recent comment from Stefan Petrov:Hello Francesco,Thanks for reaching out to us,The Google Meet duration is based on the event / service duration. Once the customer books an appointment or book a place for the event, the Google Meet ...
Francesca Kendall
finance no longer displaying dataClosed
Amelia
Updated March 13, 2024 at 8:33am
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.1. On site payments are set as pending since we can not verfy if they are paid and online payments can show as paid if they are paid in full2. Finance sec ...
Pedro
HighChart Stock wont show date selection optionClosed
wpDataTables
Updated March 13, 2024 at 2:47am
8
Most recent comment from Miloš Jovanović:Hi Pedro,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.
I wanted to ...
john
desactivadoClosed
Amelia
Updated March 13, 2024 at 12:07am
2
Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.The Lite version needs to be deactivated/deleted, and the full version installed to be able to activate the license and use all features of the plugin.
You ...
Mike Osborn
Special DaysClosed
Amelia
Updated March 13, 2024 at 12:05am
2
Most recent comment from Uroš Jovanović:Hello Mike,Thank you for reaching out to us.The special days increment depends on the Default Time Slot step which is configured in General Settings of Amelia.
Please set it to 30 minutes and le ...
Giuliano
Filters, on mobile view of the table, keyboard bug?Closed
wpDataTables
Updated March 12, 2024 at 10:18pm
2
Most recent comment from Miloš Jovanović:Hi Giuliano,When I visit your page from my Android Phone ( I have Xiaomi Redmi 9) , everything works without issues.It is a bit slow to load the filter, but there is no disappearing of the keyboard - ...
Marco van Gils
WP amelia loading time still awfull with new step-by-step formClosed
Amelia
Updated March 12, 2024 at 8:27pm
9
Most recent comment from Miloš Jovanović:Hi Petko,Thank you for sharing that workaround via WP Rocket for a delayed load of the Form until user interacts with the Page.We will pass this to our developers, it might help them with future impr ...
Antonia Pavlovski
Event multi time slotClosed
Amelia
Updated March 12, 2024 at 4:52pm
2
Most recent comment from Uroš Jovanović:Hello Antonia,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ...
Soubhi Abla
Client Panel Not LoadingClosed
Amelia
Updated March 12, 2024 at 4:41pm
2
Most recent comment from Uroš Jovanović:Hello Soubhi,Thank you for reaching out to us.Typically, such problems arise due to conflicts with either your website's active theme or another installed plugin. Could you try switching to a dif ...
Silvia Tofoni
EVENTS FEATURESClosed
Amelia
Updated March 12, 2024 at 3:38pm
2
Most recent comment from Stefan Petrov:Hello Silvia,Thank for reaching out to us.You need to navigate to Customize / Event List 2.0 / Event Info / Option and you can find the option to hide the capacity.
Peter
Sailing Club - Hourly Sailboat RentalsClosed
Pre-purchase questions for Amelia
Updated March 12, 2024 at 3:09pm
8
Most recent comment from Stefan Petrov:Hello Peter,Perhaps, there is a misunderstanding. The customer can only choose multiple appointments (more than one timeslot) if he uses the Cart feature. If he chooses multiple appointments (timeslot ...
haytham
google work spaceClosed
Amelia
Updated March 12, 2024 at 1:58pm
2
Most recent comment from Uroš Jovanović:Hello Haytham,Thank you for reaching out to us.We have not had many users using google workspace, but it should work just fine.Please let me know if this works from your end or not.Looking forward to ...
Dorota
Problems with amelia settingsClosed
Amelia
Updated March 12, 2024 at 1:49pm
2
Most recent comment from Uroš Jovanović:Hello Dorota,
Thank you for reaching ou to us.
1. For that purpose, you can take a look at the following article.
2. You can hide the Employee field on the Amelia/Customize page.
But, before that, y ...
Melissa
Amelia notificationsClosed
Amelia
Updated March 12, 2024 at 11:22am
17
Most recent comment from Stefan Petrov:Hello Melissa,You are most welcome, i'm glad that i could help.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?
There are a few places with ...