As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Baldini rossi installation plugin in wordpressClosed   Amelia   Updated April 8, 2024 at 5:25am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You can download Amelia from this link https://we.tl/t-vpzIPgOY0r We are sending you a short instruction on how to update Amelia to the latest version. ... Vincent Change the reservation name on google calendar to see the person's nameClosed   Amelia   Updated April 8, 2024 at 5:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for purchasing our product, and for reaching out to us. User or appointment details can be displayed in Google Calendar. You just need to put placeholders in Event Description ... Alessandro Stefanoni CouponClosed   Amelia   Updated April 8, 2024 at 5:20am   10 Most recent comment from Marko Davidović:Hello again, We try to help as best we can we have forwarded this to be reviewed but we can not make any promises.  Should you have any further inquiries, we kindly request that you open separate tic ... Nathan Hamilton Wordpress Query & Table Category/Taxonomy IssuesClosed   wpDataTables   Updated April 8, 2024 at 12:45am   7 Most recent comment from Miloš Jovanović:Hi Nathan,Unfortunately, we don't currently have anyone we could recommend for something like that.If any of our developers become available anytime soon, or if we find anyone else to recommend, ... Leonardo Rodriguez Error with Element Pack ProClosed Pre-purchase questions for wpDataTables   Updated April 8, 2024 at 12:44am   13 Most recent comment from Miloš Jovanović:Hi Leonardo,I am delighted to hear that this has been resolved. Thank you for letting us know that the fix works on your installation as well.Our developers will do their best to work on adding a per ... Nathan Hamilton Table ResponsivenessClosed   wpDataTables   Updated April 5, 2024 at 8:14pm   3 Most recent comment from Nathan Hamilton:Screenshot attached with the referenced table. Noman Ahmad Care Services Use caseClosed Pre-purchase questions for Amelia   Updated April 5, 2024 at 2:33pm   2 Most recent comment from Uroš Jovanović:Hello Noman,I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features.At the moment, our development team is fully engrossed in tac ... Matthew Bambrick Location filteringClosed   Amelia   Updated April 5, 2024 at 2:27pm   10 Most recent comment from Stefan Petrov:That's great!Thanks for letting me know. Feel free to reach out to us regarding any other issues or questions and we will kindly assist.Have a nice weekend! Ivan Srbic TranslationClosed   Amelia   Updated April 5, 2024 at 1:53pm   16 Most recent comment from Stefan Petrov:You are welcome, Ivan.Let us know if we can help regarding other questions or issues. Jay van Stuijvenberg Addresses from CVS to MAPS overviewClosed Pre-purchase questions for wpDataTables   Updated April 5, 2024 at 12:32pm   5 Most recent comment from Miloš Jovanović:Hi Jay,No problem, I can completely understand.We will issue the refund for you, just going to write on that subject on your other ticket.Thank you. Marta Perez I cant see events in calendar viewClosed   Amelia   Updated April 5, 2024 at 12:23pm   4 Most recent comment from Uroš Jovanović:Hello Marta,Thank you for the update on this.For that purpose, then you can configure this with services with extras for services, and custom pricing, but there is no option to have a calendar form li ... Jodi Packages of Appointments and CancelingClosed   Amelia   Updated April 5, 2024 at 8:34am   2 Most recent comment from Stefan Petrov:Hello Jodi,Thanks for reaching out to us.All appointments are stored in the backend and you can see them in the Appointments section. When there are packages created (depending on the license) in Serv ... Richard Aubin Customer Panel Profile to Appointments is Not IntuitiveClosed   Amelia   Updated April 5, 2024 at 8:31am   6 Most recent comment from Marko Davidović:Hello again Richard,We will close this also.Best regards.  Richard Aubin Step Form JS SnippetClosed   Amelia   Updated April 5, 2024 at 8:30am   6 Most recent comment from Marko Davidović:Hello again,We will do that now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the be ... Dawn Fields Customer PanelClosed   Amelia   Updated April 5, 2024 at 8:17am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Amelia can only exist in WordPress environment so it can be only used on WordPress.But there are two things 1. Our customer panel can be used on the site ...