We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Ferry Onderwater Coupon codes on cancellationClosed   Amelia   Updated April 16, 2024 at 11:29am   3 Most recent comment from Stefan Petrov:Hello Ferry Onderwater, Thanks for the feedback. I see that you were able to find the solution. I will close this one, by in case if you have any other questions or issues, feel free to reach out to u ... Riina Creating customer accountClosed   Amelia   Updated April 16, 2024 at 10:41am   2 Most recent comment from Marko Davidović:Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best. Have a nice day. Hello there, T ... Jacob S Booking multiple events w/ WooCommerceClosed   Amelia   Updated April 16, 2024 at 9:58am   4 Most recent comment from Stefan Petrov:Hello Jacob,It has been added as a custom feature, but it hasn't been tested yet properly so we can't just add it as a feature. There is a risk of adding two products that are overlapping, b ... Olaf Lederer WordPress hooksClosed   Amelia   Updated April 16, 2024 at 9:47am   7 Most recent comment from Uroš Jovanović:Hello Olaf,Glad to be able to assist you and my apologies for the first response.Please let me know if you have any other questions. Chris Connection between Amelia and Nextcloud's Talk (Spreed)Closed   Amelia   Updated April 16, 2024 at 9:24am   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Braudy Pedrosa Stripe InformationClosed   Amelia   Updated April 16, 2024 at 8:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We will try to explain and help you as best we can. In Amelia, in MetaData only a description of the transaction are sent. Stripe has its own "Customers" ... Alan Blair Resource ManagementClosed   Amelia   Updated April 16, 2024 at 8:26am   2 Most recent comment from Stefan Petrov:Hello Alan,Thanks for reaching out to us.That's correct, you can only select a day and one timeslot by default when using appointments. There is an option that you can enable and its called "Cart ... Ki Smith booking page errorClosed   Amelia   Updated April 16, 2024 at 7:49am   9 Most recent comment from Stefan Petrov:That's great! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Miguel Narvaez Access Amelia outside WordpressClosed   Amelia   Updated April 16, 2024 at 7:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, no, there is no app since Amelia can only exist in WordPress environment so you need to access it via backend but you can access your site ... Barbara Guilherme Gentile Estevam Download atualizaçãoClosed   Amelia   Updated April 16, 2024 at 7:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.That is strange please try again later and in the meantime, we are sending you the latest version that you can install.You can download Amelia from this l ... ¬eopoldo Macias Step-by-Step booking: Is there a way to only list Services without Categories?Closed   Amelia   Updated April 16, 2024 at 6:56am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, this is possible you can show separate booking forms for each category for example like this[ameliabooking category=1] if you want to show only the ... Simone Hervij Connecting Event to Zoom webinarClosed   Amelia   Updated April 16, 2024 at 6:42am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, when you create events or appointments then each of those gets a separate Zoom link.And since it is the same link for each events all customers will ... Francesca Kendall Appointments - URGENT NO SYSTEMClosed   Amelia   Updated April 16, 2024 at 6:18am   26 Most recent comment from Stefan Petrov:Hello Francesca,We recently released the Amelia 7.5 update. Make sure to install it and let me know if it works. If you need the file, i can send it via WeTransfer. Silvio Hartleb Payment Segment LinksClosed   Amelia   Updated April 16, 2024 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, no, you cannot add a link there. What you want to achieve is not possible Im afraid.Should you have any further inquiries, we kindly reques ... Ying Zhang Filter event list dislayedClosed   Amelia   Updated April 15, 2024 at 9:56pm   2 Most recent comment from Uroš Jovanović:Hello Ying,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ...