Hey there, Awesome Customers!
Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.
During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.
We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.
Thanks a bunch for your understanding and support!
Catch you on the flip side!
Warm regards,
TMS
Notifications have stopped sending again. The last log for an SMS was April 12. There are no logs for emails in Amelia, but in my transactional email, there are also no notifications sent since April 12.
I am using WP Amelia 7.4.3 and don't plan on upgrading the major release until more bugs are worked out. I have had 7.4.3 installed for a while and it only stopped working on April 12.
What is the problem and how can I get my notifications to start working, again?
Hello Traci,
Thanks for reaching out to us. There is a Mailgun protocol configured in Mail settings. We recommend changing mail service setting to SMTP or Mailgun because email that is sent with PHP Mail generally gets flagged as spam by mail servers and also can take some time to send. On this link, you can find instructions on how to configure the SMTP protocol. After you configure the mail settings, you should be able to send a test email in notifications.
Please, let me know if it works when you configure.
Kind Regards,
Stefan Petrov
[email protected]
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I've already configured mailgun. I have used it for years.
My ticket said emails AND SMS stopped sending.. mailgun has nothing to do with SMS.
Test emails sent fine.
All notifications stopped sending. Why?