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Public Tickets

Akos Horvath Problem in mobile versionClosed   Amelia   Updated March 20, 2024 at 12:18pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We have tested this on several devices android and iPhone 8 and we do not see any issues.You can see in our screenshots that everything is working fineWe ... radoslawoska Version 6.2.1 (Released 28.02.2024.)Closed Pre-purchase questions for wpDataTables   Updated March 20, 2024 at 12:03pm   4 Most recent comment from Miloš Jovanović:Hi radoslawoska,I can see what you mean.There is some kind of specific issue on your Site when it comes to the automatic update of wpDataTables.I can see from the screenshots the main Plugin wpDataT ... Barnabás Nagy Date input issueClosed   wpDataTables   Updated March 20, 2024 at 11:51am   16 Most recent comment from Miloš Jovanović:Hi Barnabás,I am delighted to hear that this JS fix works now after deactivating the 'minify JS' option.My apology for missing to tell you that right away - I should have pointed it out w ... Rob Metcalf Implementation/featuresClosed   Amelia   Updated March 20, 2024 at 11:33am   2 Most recent comment from Stefan Petrov:Hello Rob,Thanks for reaching out to us.By default, each customer can access the booking form and make an appointment through the booking form, but the workaround would be to use membership plugins (l ... Mario Rauch Limit appointments per customer not shown in role settingsClosed   Amelia   Updated March 20, 2024 at 11:24am   13 Most recent comment from Uroš Jovanović:Hello Mario,Thank you for the update on this and for your patience.At the moment, there is no option for one employee to be assigned to multiple employees at the same time.If you want, I can refund y ... Océane Jaeck Multiple paymentClosed   Amelia   Updated March 20, 2024 at 11:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have the option to accept payment in installments. In light of this, we encour ... Renato service shared by two employeesClosed   Amelia   Updated March 20, 2024 at 10:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At the moment, there is no built-in feature in Amelia that would allow assigning two Emp ... Michael Kramer Catalog Booking - Can't scroll when selecting date/timesClosed   Amelia   Updated March 20, 2024 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Daniel Tyllack Time zone confusion in notificationsClosed   Amelia   Updated March 20, 2024 at 10:24am   2 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us.Unfortunately, we've had an issue with the placeholder time_zone sending the time in the UTC timezone instead of the WP timezone. This has been fixed wi ... Heiko FunctionClosed   Amelia   Updated March 20, 2024 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello Heiko,Thank you for reaching out to us.It will not be removed from a plugin, but new features will not be added to that form.Please let me know if you have any other questions. Nicholas Working HoursClosed   Amelia   Updated March 20, 2024 at 10:08am   2 Most recent comment from Stefan Petrov:Hello Nicholas,Thanks for reaching out to us.By default, the employee work hours are repeated weekly (each week will be the same), but you can use the "special days" option to configure the timeslots ... Sonia Rivas services/ events questionsClosed   Amelia   Updated March 20, 2024 at 9:46am   2 Most recent comment from Stefan Petrov:Hello Sonia,Thanks for reaching out to us.I guess this is up to your personal choice, but i can give you a basic overview of the differences between services and events. For example, you can display d ... David Navarro Catering support?Closed Pre-purchase questions for Amelia   Updated March 20, 2024 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello David,Thank you for reaching back out to us and for your patience.Since you want 3-4 days to be blocked in the future and not be bookable, you can set the "Minimum time required before booking" ... Shauna Foley Customer iconsClosed   Amelia   Updated March 20, 2024 at 9:38am   2 Most recent comment from Stefan Petrov:Hello Shauna,Thanks for reaching out to us.This icon represents "no show tag". Once you enable this option, all customers who had appointments marked as “No Show” in the past will be seen differe ... Dan WILSON NotificationsClosed   Amelia   Updated March 20, 2024 at 8:52am   8 Most recent comment from Stefan Petrov:Hello Dan,The PHP protocol is set by default in Amelia, but from our previous experiences, we have noticed that it's not reliable for sending email notifications, since as mentioned, sometimes it ...