As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

khurram how to export the simple datatable from one website and import in other siteClosed   wpDataTables   Updated June 11, 2024 at 1:27pm   2 Most recent comment from Miloš Jovanović:Hello,When you are moving on live site from local or stage site (or vice-versa) we can suggest using Plugin Duplicator. We use it and it's working fine because it will transfer all the files a ... Anne Tana Amelia notification in group not workingClosed   Amelia   Updated June 11, 2024 at 12:44pm   4 Most recent comment from Stefan Petrov:Hello Anne,Thanks for the credentials. Well, in case if you want to have more control over your appointments (to be able to approve them manually) you would need to set the status to pending. Each tim ... Al customers can't book after the beginning of the service timeClosed   Amelia   Updated June 11, 2024 at 12:05pm   14 Most recent comment from Stefan Petrov:You are welcome, Al.Of course, keep me posted and feel free to ask if you have any other questions or issues.Have a nice day! Rafail Critical Error Wp Data TablesClosed Pre-purchase questions for wpDataTables   Updated June 11, 2024 at 11:13am   8 Most recent comment from Miloš Jovanović:Hi Rafail,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets.   I wanted to a ... Lemarie Eugenio table position issueClosed   wpDataTables   Updated June 11, 2024 at 11:00am   2 Most recent comment from Miloš Jovanović:Hi Lemarie, Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. we appreciate your patience.-I believe the total width of the table data is the issue ... Peter Vukovic Default country for phone fieldClosed   Amelia   Updated June 11, 2024 at 10:18am   3 Most recent comment from Stefan Petrov:Hello Peter,Thanks for the feedback. That's correct.  A default phone number can be changed in General settings. Please, don't hesitate to reach out to us regarding other issues or questi ... Lautaro Ayosa Membership integration to give discounts and special accessClosed Pre-purchase questions for Amelia   Updated June 11, 2024 at 9:16am   6 Most recent comment from Stefan Petrov:Hello Lautaro,We have a feature suggestion page where you can suggest this or any other feature that you want to see in Amelia. We don't have an ETA at this moment, but as more people vote, the ... DANY LOPEZ Client informationClosed   Amelia   Updated June 11, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Dany,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,  t ... Jacopo Zedda Google calendarClosed   Amelia   Updated June 11, 2024 at 8:13am   4 Most recent comment from Stefan Petrov:Hello Jacopo,If an Employee already has events in the Google calendar marked as busy, those will not be available for booking in Amelia – this will prevent overbooking. Rescheduling, canceling, or d ... Tim change of venueClosed   Amelia   Updated June 11, 2024 at 8:04am   2 Most recent comment from Stefan Petrov:Hello Tim,Thanks for reaching out to us. Unfortunatelly, It's hard to investigate without proper details. Is there a chance to provide exact steps so we can try to reproduce? By default, only the ... Mohamad Nassar "Your Information" form mobile view zooming inClosed   Amelia   Updated June 11, 2024 at 8:00am   2 Most recent comment from Uroš Jovanović:Hello Mohamad,Thank you for reaching out to us.As I could not replicate this issue, can you please let me know if this only happens on some specific devices/browsers?Looking forward to your reply. Nicolaie Ploscutanu Amelia SMS notifications - auto logged outClosed   Amelia   Updated June 11, 2024 at 7:40am   2 Most recent comment from Uroš Jovanović:Hello Nicolaie,Thank you for reaching out to us.First of all please check if you are using the latest version of Amelia (see attachment). If you activated the purchase code in Amelia Settings/Acti ... Ronald Stamm E_Mail Benachrichtigung MitarbeiterClosed   Amelia   Updated June 11, 2024 at 7:30am   2 Most recent comment from Stefan Petrov:Hello Ronald,Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. Currently, there is a notification template "appointment next day re ... Luca Ronchi Google Meet naked url shortcodeClosed   Amelia   Updated June 11, 2024 at 6:56am   2 Most recent comment from Stefan Petrov:Hello Luca,Thanks for reaching out to us. There are two options to choose when editing notifications (HTML and text mode), but the link is only rendered when the appointment is booked. The URL is not ... Michael Rieder No data in table availbleClosed Pre-purchase questions for wpDataTables   Updated June 10, 2024 at 8:57pm   2 Most recent comment from Miloš Jovanović:Hi Michael,If you simply wish to change the text displayed when there are no rows / matching records found, there is a PHP file in the plugin that you can edit with any text/code editor, in this pat ...