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Public Tickets

Roy Problem with paymentsClosed   Amelia   Updated April 29, 2024 at 7:19am   10 Most recent comment from Stefan Petrov:You are welcome, Roy.I'm glad that we could help.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Michel Verschaeren Substract 1 extra personClosed   Amelia   Updated April 29, 2024 at 6:48am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. There is not way to achieve this at this time. Amelia is designed in that way and to be ... Alex Crooks Default Wordpress subscriberClosed   Amelia   Updated April 29, 2024 at 6:31am   4 Most recent comment from Stefan Petrov:Hello Alex,Unfortunately, by enabling this option, the user is only created in Amelia Customer section, not the WP user section, apologize for the confusion. You would need to assign the WP user to ea ... Rob Hill Setting up calendarsClosed   Amelia   Updated April 29, 2024 at 6:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to set this us up in your employee modal in days off. You created an employee first and then you set this up but for that reason now you need to ... giuseppe scopelliti prevent someone to book appointmentClosed   Amelia   Updated April 29, 2024 at 5:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have this kind of possibility I'm afraid.In light of this, we encourage y ... Francesco Ambrosini Translation ErrorClosed   Amelia   Updated April 29, 2024 at 5:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any ... Tobi Event and Google MeetClosed   Amelia   Updated April 29, 2024 at 5:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Employees need to be connected to their calendar in the employee modal then it need to be added as employee and organizer of that event and then the Goog ... Sascha Eichholz Deleting Event tagsClosed   Amelia   Updated April 29, 2024 at 5:13am   4 Most recent comment from Marko Davidović:Hello there, When you have a question please open your own ticket so that we do not disturb other users since they will get each of our replies. As for this if you delete it in Amelia you will need to ... [email protected] 1 employee 2 shifts with overlapping hoursClosed   Amelia   Updated April 29, 2024 at 5:11am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Ame ... Joe Tatarian Links expired before even start installingClosed   wpDataTables   Updated April 29, 2024 at 1:10am   5 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Michal New servicesClosed   Amelia   Updated April 26, 2024 at 2:20pm   2 Most recent comment from Stefan Petrov:Hello Michal,Thanks for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as tha ... Nadira Fant Controlling Column VisibilityClosed   wpDataTables   Updated April 26, 2024 at 1:44pm   3 Most recent comment from Miloš Jovanović:Hi Nadira,My apology, I just forgot to add something.As mentioned, there is no built-in way to have one table which you can manipulate to show a certain number of columns on one Page while hiding ot ... Jacob S Create New Customer BugClosed   Amelia   Updated April 26, 2024 at 1:30pm   6 Most recent comment from Stefan Petrov:Hello Jacob,Thanks for the credentials. You need to make sure that you enter the first and last name before expanding the Wordpress field It does work when you enter the credentials first. This is be ... Halil Ameila about accepting crypto paymentsClosed Pre-purchase questions for Amelia   Updated April 26, 2024 at 12:45pm   6 Most recent comment from Stefan Petrov:You are welcome,If there are no other questions, can I close this one? Doug Casebolt Separate Databases (PostgreSQL)Closed   wpDataTables   Updated April 26, 2024 at 12:09pm   2 Most recent comment from Miloš Jovanović:Hi Doug,Generally speaking, when our Users try to connect to PostgreSQL, I will advise you for some general steps you can check : First, please check if you have the following drivers installed, and ...