As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Mustafa Ali Yilmaz Can't schedule two different services at the same time with the forfaitClosed   Amelia   Updated April 17, 2025 at 10:08am   2 Most recent comment from Stefan Petrov:Hi Mustafa, Thanks for reaching out to us. Unfortunately, there’s no option to schedule multiple appointments within a single booking by default. You can only book one appointment with one employee ... HK Delete / remove / hide password change tab in customer panelClosed   Amelia   Updated April 17, 2025 at 9:47am   7 Most recent comment from Stefan Petrov:Hi HK, Thanks for the summary.I'll go ahead and close this ticket, but it will remain public so others can view it until a fix is released. Thanks again, and have a great day. Marta Customize Calendar event name showedClosed   Amelia   Updated April 17, 2025 at 8:44am   2 Most recent comment from Stefan Petrov:Hi Marta, Thanks for reaching out to us.  Unfortunately, there is currently no such option with Amelia's built-in features.  Please feel free to search through our feature suggestion page,   ... minjelee Request for Full-Time Slot Availability (Free Time Slot Selection)Closed   Amelia   Updated April 17, 2025 at 6:41am   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. When using services with durations like 30, 60, or 90 minutes, the system only shows specific start times based on predefined slot step intervals, w ... Philippe Weickmann Salon A. LatourClosed   Amelia   Updated April 17, 2025 at 5:36am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. When you have several questions or issues please open a new seperate ticket, and we will help you there. In that way, issues and questions that are relat ... Faraz How to get url from another column   wpDataTables   Updated April 16, 2025 at 4:13pm   3 Most recent comment from Faraz:Thanks. This has solved it for me. fabien hunault Update   wpDataTables   Updated April 16, 2025 at 2:21pm   2 Most recent comment from Miloš Jovanović:Hello, You've purchased our Starter Plan, which comes with certain limitations compared to the higher-tier plans such as Standard, Pro, and Developer. As shown in your screenshot, SQL tables are ... HK Appointment / Event event info to/in woocommerceClosed   Amelia   Updated April 16, 2025 at 2:18pm   6 Most recent comment from HK:Hello, Thanks for the feedback, it's indeed because of the new version of the cart and checkout component of woocommerce which now uses react and js component. And which also removed all hooks an ... Filipe Login/Register on bookingClosed   Amelia   Updated April 16, 2025 at 1:09pm   2 Most recent comment from Stefan Petrov:Hi Filipe, Thanks for reaching out to us. Unfortunately, at this time, there is no option to require customers to log in before booking. All customers who access your booking form can make a reservati ... Francesca Kendall HairdressersClosed   Amelia   Updated April 16, 2025 at 12:57pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. At this time, unfortunately, the feature you're referring to is not available in Amelia. Supporting such a use case would result in a double booking ... Peter Mantos Support for Outlook DestopClosed   Amelia   Updated April 16, 2025 at 12:53pm   2 Most recent comment from Stefan Petrov:Hi Peter, Thanks for reaching out to us. This would be a great addition to our plugin. I see that you also provided a manually, which is great. I would kindly suggest you to reach out to this email ad ... Against The Odds Step by step booking form preselect parameters not workingClosed   Amelia   Updated April 16, 2025 at 12:45pm   17 Most recent comment from Stefan Petrov:Hello, Unfortunately, I don't have positive news at the moment as the fix has not been created yet. It has already been forwarded to the developers, and the fix will be included as part of a futu ... Frederik Zeroes not appearing in wpDataTableClosed   wpDataTables   Updated April 16, 2025 at 11:26am   2 Most recent comment from Miloš Jovanović:Hello, My sincere apologies—we experienced serious issues with this ticketing system. In the meantime, I found your new ticket and replied to the issue there:https://tmsplugins.ticksy.com/ticket/383 ... Zach Conditional formatting   wpDataTables   Updated April 16, 2025 at 11:14am   1 Most recent comment from Zach:I have a table that currently colors cells different colors for different thresholds: green if they’re above 60, yellow if below 60 but above 50, and red below 50.I need to add a conditional formatt ... Tara Download AppointmentsClosed   Amelia   Updated April 16, 2025 at 11:12am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. This option does not exist at this time there is payment date but not created date. In ...