As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

andrea Advanced column filters issue   wpDataTables   Updated April 8, 2025 at 10:39am   2 Most recent comment from Miloš Jovanović:Hello, First of all, I sincerely apologize for the delayed response. We've been experiencing an unusually high number of tickets, and I'm truly sorry it has taken longer than usual to get ba ... Tim Schroeder SQL queriesClosed   wpDataTables   Updated April 8, 2025 at 10:23am   2 Most recent comment from Miloš Jovanović:Hi Tim, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respon ... Brent deMoville Backend editing   wpDataTables   Updated April 8, 2025 at 10:21am   2 Most recent comment from Miloš Jovanović:Hi Brent, My sincere apologies for all the waiting time on your tickets.In regard to this issue, I can see you opened a new ticket where we discussed this in more details.In short, yes, editing is not ... Brent deMoville Future integrations   wpDataTables   Updated April 8, 2025 at 10:19am   2 Most recent comment from Miloš Jovanović:Hello, First of all, I sincerely apologize for the delayed response. We've been experiencing an unusually high number of tickets, and I'm truly sorry it has taken longer than usual to get ba ... Mike Fuchsman Formidable Forms Breaking a single form into two forms   wpDataTables   Updated April 8, 2025 at 10:01am   2 Most recent comment from Miloš Jovanović:Hi Mike, As mentioned in the other ticket, we're currently experiencing issues with our ticketing system, which caused some delays. Thank you so much for your patience. Regarding this issue, we� ... Gareth Installation issuesClosed   Amelia   Updated April 8, 2025 at 9:26am   2 Most recent comment from Stefan Petrov:Hi Gareth, Thanks for reaching out to us. The issue is related to maximum file size upload limit. There are a couple of ways to fix this. Feel free to check out this article for more information: Are ... Guido Scala connect the appointments to the Google calendar of the employeeClosed Pre-purchase questions for Amelia   Updated April 8, 2025 at 9:19am   6 Most recent comment from Uroš Jovanović:Hello Guido, Glad to hear that the issue has been resolved. I will have this ticket closed now. Aleksandras Stančikas The panel and calendar in the Dashboard often do not load. The booking form on the website often does not load.Closed   Amelia   Updated April 8, 2025 at 8:16am   3 Most recent comment from Stefan Petrov:Hi Aleksandras, Thanks for reaching out to us. I’m seeing the same behavior on my end; however, the booking form is loading properly each time. Based on previous experience, this issue could be caus ... Mick Event filteringClosed   Amelia   Updated April 8, 2025 at 7:45am   4 Most recent comment from Stefan Petrov:Hi Mick, Apologies for the delayed answer. It is possible to edit it with the custom code, however, we do not provide customization services at this moment. For the time being, we only recommend sugge ... gerson [Bug] Customizing the booking form thank you pageClosed   Amelia   Updated April 8, 2025 at 1:27pm   5 Most recent comment from Stefan Petrov:Hi Gerson, I've got an update. Apparently, the current configuration is that the label is "shared" between the appointments and packages section. Developers think that it's not a simple task ... Dean Carlyle RefundClosed   Amelia   Updated April 9, 2025 at 10:17am   3 Most recent comment from Marko Davidović:Hello again, We just got the feedback from our colleagues and they have told us that the refund has been issued to you. We wish you all the best and hope you have a wonderful day ahead. Kind Regards, ... Irena NotificationsClosed   Amelia   Updated April 8, 2025 at 3:59am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please go to the notifications section inspect the page then try and send test notifications and then if there are any issues you will see the error in t ... Marie JOUET How to combine WP Editor role and Amelia RoleClosed   Amelia   Updated April 8, 2025 at 3:25am   4 Most recent comment from Marko Davidović:Hello again, In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through the following link: https://features.wpamelia.com/. The prioritizati ... Joe Bond Column Headers Upside Down on iphones   wpDataTables   Updated April 7, 2025 at 6:43pm   1 Most recent comment from Joe Bond:Hi, in order to make a table easier to view on desktop and tablets, I rotated the text in the header 90 degrees. The first screenshot shows that this works correctly on desktop and I can confirm on my ... Keanu Born Product / Service Setup   Amelia   Updated April 7, 2025 at 1:40pm   6 Most recent comment from Uroš Jovanović:Hello Keanu, Really sorry to hear that you are moving away from the Amelia plugin. If you wish to come back to Amelia, we will provide you with a 20% discount coupon for a license purchase. I wish yo ...