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Public Tickets

Armand Multiple booking eventsClosed   Amelia   Updated March 11, 2025 at 1:12pm   6 Most recent comment from Stefan Petrov:Hi Armand, If you want to use events, there is no option to show the timeslot selection, customers would see only those dates that events are configured for (they can only book a place for an event). ... Marco Angaroni Search box placeholder text   wpDataTables   Updated March 11, 2025 at 1:09pm   1 Most recent comment from Marco Angaroni:Hello, I need to change the text of the search box which is now "Tabella di ricerca" and I would like to change it to "Ricerca nella lista delle prove disponibili". Could you help me? I have also upgr ... Andzelika Data Export for MigrationClosed   Amelia   Updated March 11, 2025 at 12:58pm   6 Most recent comment from Uroš Jovanović:Hi Andzelika, Thank you for reaching out. Unfortunately, Amelia does not have an option to track the remaining appointments left in a package directly within the database. The system does not store a ... Nicolas Decreasing priceClosed   Amelia   Updated March 11, 2025 at 12:57pm   2 Most recent comment from Uroš Jovanović:Hello Nicolas, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://fe ... Joyca Amelia keeps loadingClosed   Amelia   Updated March 11, 2025 at 12:55pm   4 Most recent comment from Uroš Jovanović:Hi Joyca, Thanks for the clarification. Since the issue persists even with all other plugins deactivated and in incognito mode, could you provide us with temporary admin access? That way, we can take ... Silvia Bijsterveld cancellation subscriptionClosed   Amelia   Updated March 11, 2025 at 12:44pm   2 Most recent comment from Stefan Petrov:Hi Siliva, Thanks for reaching out to us. We don't hide anything, the cancelation button is visible in your TMS store account.  If you need to cancel the license, go to "My licenses", then find ... Martin Group Booking Incorrect Pricing & Coupon Application IssueClosed   Amelia   Updated March 11, 2025 at 12:32pm   9 Most recent comment from Stefan Petrov:Hi Martin, I understand your concern, and I apologize if I gave the wrong impression. I appreciate your explanation and want to assure you that your message has been fully read. However, as I mentione ... Mike Thomas Incorrect time displayed in EmailClosed   Amelia   Updated March 11, 2025 at 12:17pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I’m afraid this issue cannot be resolved at this moment, but I will explain why this is not related to Amelia as such. Amelia follows WordPress setting ... Alex can not book appointments from packages in retro spectiveClosed   Amelia   Updated March 11, 2025 at 12:17pm   23 Most recent comment from Uroš Jovanović:Hello Alex, Thank you for the clarification! Yes, this behavior is currently how it works. Users need to click twice in order to complete the booking. The first click acknowledges the warning, and the ... Anna Nocnik Add custom field to backend when adding a new clientClosed   Amelia   Updated March 11, 2025 at 12:00pm   4 Most recent comment from Uroš Jovanović:Hello Anna, I'm glad to hear you're going to try finding a solution! If you need any help along the way or have more questions, feel free to reach out. Good luck with your solution, and than ... Natalie DescriptionClosed   Amelia   Updated March 11, 2025 at 11:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Service description is available in catalog booking form not in step by step form. So you will neet to swap booking forms if you wish to show this. Shoul ... Omar O'Hara All payment options are not showing up for StripeClosed   Amelia   Updated March 11, 2025 at 10:58am   8 Most recent comment from Marko Davidović:Hello again, To use WooCommerce with Amelia (or even independently), you will need to create the necessary WooCommerce pages. If you need assistance with configuring WooCommerce itself, we kindly reco ... Asiya Plugin automatically got off premium to free versionClosed   Amelia   Updated March 11, 2025 at 10:55am   5 Most recent comment from Marko Davidović:      Hello again, We understand your concern, but unfortunately, this is not something we have control over. We do not have any access to your website, so we are unable to make any changes on our ... Natalie NotificationsClosed   Amelia   Updated March 11, 2025 at 10:20am   9 Most recent comment from Stefan Petrov:Hi Natalie, For SMS messages, you only need to create SMS account. The SMS messages are sent the same way as the notifications, there is no need to add any API keys. You can find more information on t ... Lee Kaninthanond the multiple service into cartClosed   Amelia   Updated March 11, 2025 at 9:45am   9 Most recent comment from Stefan Petrov:Hi Lee, No problem, I hope my explanation was clear. If you have any further questions, please don’t hesitate to open a new ticket, and we’ll be happy to assist you there.