Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #3958079
Login/Register on booking
Open

Comments

  • Filipe started the conversation
    5 days ago on Tuesday at 8:23pm

    Hello,

    I would like to know if it is possible to have the option to log in or register when scheduling an appointment, in the "Your information" tab.

    This is because after users make the appointment and payment, they receive an email with access to the reserved area to make the payment, but they have not defined a password to access it. Only if you click on "Recover password" do you receive a reset email, but you never actually set a password.
    In the same way, if the customer is already a regular customer, he already has an account, so he just needs to log in to avoid having to fill in the details again.

    Is this something that is possible?

    Best regards.

  •  859
    Stefan replied
    4 days ago on Wednesday at 1:09pm

    Hi Filipe,

    Thanks for reaching out to us. Unfortunately, at this time, there is no option to require customers to log in before booking. All customers who access your booking form can make a reservation, as there is no login option.

    Regarding the notifications and panel access links, these depend on the user role configuration. A customer will not be able to log in to the customer panel unless they are registered beforehand. After booking, the customer will receive an access link. They can use this link or their credentials to log in to the panel. You can also find more information on this link.

    I hope it helps. 

    Kind Regards, 

    Stefan Petrov
    [email protected]

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