As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
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Public Tickets

Ravinder Dixit Plugin is not working properly. 3 times uninstalled and installed. Check hosting and everything ....   Amelia   Updated April 14, 2025 at 12:02pm   6 Most recent comment from Uroš Jovanović:Hello Ravinder, Thank you for the detailed message. We tried to replicate the issue on our end, but unfortunately, we couldn’t reproduce the problem. Could you please let us know if there’s any sp ... Giuseppe Gaudiano Issue with shared capacity – Slot becomes unavailable after first booking   Amelia   Updated April 14, 2025 at 11:02am   2 Most recent comment from Uroš Jovanović:Hi Giuseppe, Thank you for your message and for your detailed explanation! The behavior you're experiencing usually happens when the option “Allow booking below minimum capacity” is disabled. ... Carla Di Matteo Problemi nell’avere il vostro sistema su piattaforme come Viator e tripadvisor   Amelia   Updated April 14, 2025 at 9:46am   46 Most recent comment from Uroš Jovanović:Ciao Carla, Grazie per il promemoria. Sto rispondendo proprio ora a Viator e, nel frattempo, sto verificando con il nostro team di gestione se è possibile esportare l’elenco completo degli utenti. ... emilie ID of categoryClosed   Amelia   Updated April 14, 2025 at 8:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will close the ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly ... David Burley Manual Sorting of FiltersClosed   wpDataTables   Updated April 14, 2025 at 8:22am   5 Most recent comment from Miloš Jovanović:Hello, Looking at the error text from the screenshot - It seems you perhaps have one or more empty headers for one or more columns on the source Sheet.Can you please send me the URL to this source She ... Patrick Calendar noticeClosed   Amelia   Updated April 14, 2025 at 8:11am   2 Most recent comment from Stefan Petrov:Hi Patrick, Thanks for reaching out to us. That's a great idea, unfortunately, this is not possible to configure currently.  Please feel free to search through our feature suggestion page,  t ... Pawel Buslowski invoice customizationClosed   Amelia   Updated April 14, 2025 at 7:50am   2 Most recent comment from Stefan Petrov:Hi Pawel, Thanks for reaching out to us. Invoice customization is not available at this moment, however, we are actively working on implementing this feature in future updates. Unfortunatelly, we do n ... Joe Sending row data to google sheets   wpDataTables   Updated April 14, 2025 at 7:38am   2 Most recent comment from Miloš Jovanović:Hi Joe, Sorry to disappoint you, but at this time, we don't have any built-in solutions to achieve what you described.When we have an editable table, it does not have any link/connection to the s ... Marina the login form for the client to manage their records does not work correctly   Amelia   Updated April 14, 2025 at 7:08am   65 Most recent comment from Uroš Jovanović:Hi Marina, Thank you for your messages and for your patience so far. I completely understand your frustration, and I’m truly sorry for the inconvenience this has caused. After reviewing the situatio ... GOLDIE POWELL Stripe payment fields not allowing textClosed   Amelia   Updated April 14, 2025 at 7:04am   2 Most recent comment from Stefan Petrov:Hello, Thanks for reaching out to us, i hope you are doing well.   In the video, we walk through how to test your Stripe integration using Stripe Test Mode in Amelia to ensure everything is working ... Laurie McDonald Limiting AppointmentsClosed   Amelia   Updated April 14, 2025 at 5:22am   4 Most recent comment from Marko Davidović:Hello again, Unfortunately, currently this feature is not available in Amelia. What you want to achieve is not possible I'm afraid. You can only create and set us up one limit per service and thi ... Sab Database tables not visible   wpDataTables   Updated April 14, 2025 at 4:09am   1 Most recent comment from Sab:Hello, I have transferred my website to a new hosting provider (Hostinger), and now my databases are showing that there are no records available. Can you please let me know what could have caused this ... andrea issue with enabling server-side processing with filters and search   wpDataTables   Updated April 12, 2025 at 10:05am   8 Most recent comment from andrea:Hi, first of all, thank you for your support and the many suggestions you have provided. Don't worry, I am not going to ask you to correct the SQL query - I am well aware that it is not within yo ... Andreas How to set up a gauge chart Pre-purchase questions for wpDataTables   Updated April 11, 2025 at 5:17pm   1 Most recent comment from Andreas:Hi, how exactly can I set up a gauge chart which works like the one on this website: https://public.tableau.com/app/profile/phdata/viz/GaugeChartTemplate/Dashboard1 You also mention this in your arti ... Laurence Potter Table will not display   wpDataTables   Updated April 11, 2025 at 2:26pm   2 Most recent comment from Miloš Jovanović:Hello,We can see the table loading now - but, this is an SQL based table, so if you use server-side processing enabled in the table settings, and if you have any kind of active caching on this Page, i ...