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Public Tickets

Guddelmoni andrea Problème Reglage enplmyésClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Salut Andrea, Merci de m'avoir contacté. Pour mettre à jour Amelia, vous devez supprimer la version actuelle depuis la section du plugin Amelia, vider le cache, installer la nouvelle version, p ... Majid "Appointment Details Changed" Notification Not SendingClosed   Amelia   Updated 3 weeks ago   8 Most recent comment from Stefan Petrov:HI Majid, We can certainly recommend the SMTP configuration for sending emails, because using any other configuration such as Mailgun or PHP may result in sending emails as spam. You can use Gmail as ... Pietro Events Disappeared from Amelia Plugin BackendClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Pietro, Thanks for reaching out. Could you please double-check the user roles conflict? When previewing from the backend, only an admin should be able to see all events and settings. However, the i ... Jamie Stone webhooksClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hi Joao, If you have multiple questions or issues, please open a new ticket for each one, and we’ll be happy to assist you. This helps keep different topics or use case-specific issues separate, mak ... D booking without employeeClosed Pre-purchase questions for Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hi D, Unfortunately, a service cannot be created without at least one assigned employee. If you need different working hours for each service, you would need to configure a separate employee for each ... David My Events Are not SavingClosed   Amelia   Updated 3 weeks ago   13 Most recent comment from Marko Davidović:Hello again, We're glad to hear that you've resolved the issue on your end. Since the problem no longer persists, we will consider this ticket closed. However, if you encounter any new issue ... Mikael CalendarClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Yes, this is shown to you because you have set up in roles settings admin allow admin to book at any time. If you turn this option off Amelia will show e ... Anu Ervasti Email confirmations don't work with the cartClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Check if you have enabled cart notifications in the notifications section Also you can send us in private response 100% coupon so that we can test this. ... Peter-Paul Timmermans Can't select existing wordpress usersClosed   Amelia   Updated 3 weeks ago   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladl ... Jose Jarque Recurring eventsClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not possible to achieve since recurring events are separate so each one needs to be booked separately. You can create one event that will last 5 ... Dejan multiple services at onceClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.  This is possible with cart feature and with packages of services you can read more about the it on these link https://wpamelia.com/cart/ https://wpam ... Guddelmoni andrea Problème Reglage enployésClosed   Amelia   Updated 3 weeks ago   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We provide support only via ticket so we are not able to call you.  You can download Amelia from this link https://we.tl/t-6GnD9EVMIZWe are sending you ... AJ Vargas Scheduling Multiple Events For StaffClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. One employee can not be booked on 2 services at the same time. This would for the vast ... Melissa my employee isnt getting any appointmentsClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Marko Davidović:Hello again, You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Weiler Configuration zoomClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello again, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3806038/ For future reference, please don't open ...