Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Mercado Brizard NotificationsClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Mercado,Thank you for reaching out to us.An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SM ... Kennet Jansson Cancel reservation link issueClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kennet,Thank you for reaching out to us.If your customers are showing up for appointments you see as canceled, and if there are instances where appointments are automatically canceled a few min ... Diego Add BCC to admin notification based on Location descriptionClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for reaching back out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Kavaitri Google Calendar Pause SyncClosed   Amelia   Updated 2 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Kavaitri,Thank you for reaching back out to us.As Stefan is out of the office, I will fill in for him.If that happens, events from Google Calendar will no longer sync, but that really rarely ha ... Tolga Altas How to contribute to localise?Closed   Amelia   Updated 2 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Tolga,Thank you very much for that.Please let me know if you need any assistance with Amelia. Tadas Andrulis ErrorClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Tadas,Thank you for reaching out to us.For that purpose, you will need to reconfigure a Google reCAPTCHA option on the Amelia/Settings/General page.In regards to the mobile field issue, please ... Jordan Barnett Manual Booking not showing correct hoursClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Jordan,As Stefan is out of the office, I will fill in for him.I could not replicate this issue on your website, can you please let me know which version of the Amelia plugin you have installed ... Anders Forsberg Switch purchase codeClosed Pre-purchase questions for Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Anders,Thank you for reaching out to us.Yes, I would suggest that you purchase a new license on the date that it is supposed to be renewed and then you can deactivate the license with the "Deac ... Zisis Kammas New domain nameClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Uroš Jovanović:Hello Zisis,Glad to hear that the issue has been resolved.I will have this ticket closed. cooker cannot create a table   wpDataTables   Updated 2 weeks ago   2 Most recent comment from Miloš Jovanović:Hi cooker,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Ismail Ayobami Password Creation for CustomerClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Customers can not receive default pass they need to create the pass on their own.You need to add a customer panel placeholder to your appointment-approved ... Antonia Pavlovski Scheduled Notification don't work anymoreClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there,We can not change anthin on your end since this is set on the server so most liekly they made some changes. We will close this one and should you have any further inquiries, we kindly requ ... Samuel Bauer Google Calendar sync issueClosed   Amelia   Updated 2 weeks ago   12 Most recent comment from Marko Davidović:Hello again,The first issue should be fixed in one of the future updates they will include it in the next one if they manage to resolve it by then if not it will be implemented in later ones. As for p ... Isabel Lapaz changes do not applyClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Silvio Hartleb Add links in custom fieldsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Marko Davidović:Hello there,We are glad that we were able to help and unfortunately, the look of the custom fields can not be changed I'm afraid.Should you have any further inquiries, we kindly request that you ...