Public Tickets
Charlotte
Export listClosed
Amelia
Updated 2 weeks ago
11
Most recent comment from Marko Davidović:Hello again,
Unfortunately, no we can't provide you with an eta I'm afraid. This should be fixed in one of the future updates hopefully in the next one but we cannot make any promises in tha ...
Frederik
Zeroes not appearing in wpDataTable
wpDataTables
Updated 2 weeks ago
1
Most recent comment from Frederik:Hi TMS Plugins,
We are encountering issues with "0" values at the end of the suffix not displaying in one of our fields.
The data is imported as a csv-file, where all 0's are correctly displayed ...
David
NotificationsClosed
Amelia
Updated 2 weeks ago
2
Most recent comment from Uroš Jovanović:Hello David,
This issue is likely caused by emojis in the notification content. Amelia currently does not support saving notifications that contain emojis. Try removing them and saving again, and it s ...
Saskia
LOADS OF REGISTARITIONS without bookingsClosed
Amelia
Updated 2 weeks ago
6
Most recent comment from Uroš Jovanović:Hello Saskia,
Thank you for the update! I appreciate you letting me know. If anything else comes up, feel free to reach out.
Elian Goncalves
Employee Panel 2.0 pending issueClosed
Amelia
Updated 2 weeks ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
You are still using 1.0 old outdated version that is not maintained anymore please change to 2.0 and purge the cache and let us know if everything is fin ...
Eddy /hahn
Is it possibleClosed
Pre-purchase questions for Amelia
Updated 2 weeks ago
4
Most recent comment from Uroš Jovanović:
Hello Farrah,
Thank you for reaching out!
Could you please provide the email address you used for the purchase? That way, I can help you recover your purchase details and assist you ...
Brian McClimens
MySql join statements not working.
wpDataTables
Updated 2 weeks ago
3
Most recent comment from Brian McClimens:Thank you so much for the detailed reply!It seems the main issue that I was running into had to do with columns that would have had the same name. Using aliases did the trick.queries like the follow ...
Lysann
Amelia plugin not showing on websiteClosed
Amelia
Updated 2 weeks ago
6
Most recent comment from Uroš Jovanović:Hello Lysann,
Thank you for the update on this.
Please check if you can see the booking form on page when you are not logged in WordPress or when you are looking form the incognito mode?
If this is th ...
Marion Delval
renouvellement abonnementClosed
Amelia
Updated 2 weeks ago
2
Most recent comment from Uroš Jovanović:Bonjour Marion,
Merci pour votre message.
Pour bénéficier du tarif de 129 euros, nous pouvons procéder à un remboursement de votre licence actuelle, après quoi vous pourrez acheter une nouvelle l ...
Ken Barrett
Discounts on bookings for membersClosed
Amelia
Updated 2 weeks ago
2
Most recent comment from Uroš Jovanović:Hello Ken,
Thank you for reaching out.
Currently, Amelia does not have a built-in option to apply membership-based discounts through WooCommerce or Paid Memberships Pro. Discounts in Amelia can only b ...
Michelle A Matthews
Woocomerce Integration Email FailureClosed
Amelia
Updated 3 weeks ago
2
Most recent comment from Marko Davidović:Hello there,
Thank you for reaching out to us.
This could be related to your rules. Amelia creates and updates appointments completed through WooCommerce based on the rules configured in Amelia Setti ...
Sofia
Translation to GreekClosed
Amelia
Updated 3 weeks ago
2
Most recent comment from Uroš Jovanović:Hi Sofia,
Thank you for reaching out!
Could you please provide a screen recording of the issue you're facing with the translations not appearing in the interface? This will help us understand the ...
Lucas
Packages and E-mail NotificationsClosed
Amelia
Updated 3 weeks ago
2
Most recent comment from Uroš Jovanović:Hi Lucas,
To include Zoom links, time, and dates in the package purchase email, you'll need to add appointment-related placeholders to the %package_appointments_details% configuration. Then, incl ...
Mathieu Galfré
impossible to register event in back office 403 errorClosed
Amelia
Updated 3 weeks ago
4
Most recent comment from Uroš Jovanović:Hello Mathieu,
Thank you for reaching out to us.
Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occ ...
razvan
Calendar Working hoursClosed
Amelia
Updated 3 weeks ago
6
Most recent comment from Marko Davidović:Hello again,
We are glad to hear that and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there.
We wish you all t ...