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Public Tickets

Sergio Urcelay PackagesClosed   Amelia   Updated 2 weeks ago   23 Most recent comment from Stefan Petrov:Hello Sergio, No problem at all, these caching issues are giving customers problems when they upgrade their licenses. For some reason, sometimes the features are not visible until you clear the cache/ ... Jbari Magid Need to Differentiate Fully Booked Days from Closed Days on Amelia CalendarClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Jbari, For this use case, it can be changed with custom CSS code, but we would need the page where the booking form is located with one day (at least) fully booked. We would need to change the elem ... Clément WPRocket incompatibility   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Clément, Thank you so much for taking the time to share your solution! We truly appreciate your understanding and patience. Your suggestion to use Perfmatters alongside WP Rocket is fantastic a ... krisna purbaya make notification by genderClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello again, We have replied to your other ticket for the same question so we can continue our correspondence there. We wish you all the best and hope you have a wonderful day ahead.  Marco Schnyder Date Format display backend not working properlyClosed   Amelia   Updated 2 weeks ago   12 Most recent comment from Stefan Petrov:Hi Marco, Its recommended to use the default time and date format in Wordpress, since Amelia doesn't have its own date and time format. Since you can configure any custom date format, Amelia is n ... Charles Step by step booking for eventsClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Charles, You can use WebHooks or API's, but, unfortunately, we would not be able to provide assistance, because at this moment we don't do customizations.  Krishna Temple NotificationClosed   Amelia   Updated 2 weeks ago   8 Most recent comment from Stefan Petrov:Hi Krishna, Thanks for the access. I've made a test booking now. Unfortunatelly, I wasn't able to reproduce the issue since the notifications are working properly. Here are the screenshots o ... Rasmus Subscription changeClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Downgrade is not possible what you can do is you can cancel current license and when it expired you can purchase new license that suits your needs. Your ... stefano roveda WP Hooks, object structure   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:  Good evening, To work with Amelia's hooks and filters like amelia_before_cf_added_filter, it's helpful to review the plugin's source code directly, as Amelia’s documentati ... Gianluca Pre-purchase Pre-purchase questions for Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Gianluca, Thank you for reaching out to us. It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issu ... Markus Größing Amelia Manager Role see UTC time and not local time as Amelia Employee   Amelia   Updated 2 weeks ago   14 Most recent comment from Uroš Jovanović:Hello Markus, A new Amelia update will be released on Tuesday and it will be resolved with that version of the plugin. I appreciate your patience. Dima Vaneva Issue Syncing Amelia Plugin with Outlook Calendar   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Dima, Glad to hear that you found the solution and made such a decision, Please let me know if you have any other questions. Elizabeth Pont Can't block Sunday'sClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Uroš Jovanović:Hello Elizabeth, Glad to hear that you found the solution for this. I will have this ticket closed now. Hal Rose Customer AccountClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:  Hello there, Thank you for reaching out to us. There is no such option this would be some sort of membership feature and Amelia does not have that. In Amelia it work like this. You create a page wi ... Martin Translation can't be savedClosed   Amelia   Updated 2 weeks ago   17 Most recent comment from Marko Davidović:Hello again, Yes, I agree and I will forward this to appropiate sector and you are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request ...