Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Cem Sayar Email TemplatesClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Cem,Thank you for reaching out to us.Can you please elaborate on what you are referring to and I will assist you with this? Looking forward to your reply. Francesca Kendall RotaClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Francesca,Thank you for reaching out to us.The only option indeed is to configure this with special days.This option will be implemented in one of the future updates, but there is no ETA at the ... Dan WILSON DowngradeClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Dan,Thanks for reaching out to us.The best option would be to cancel the current active subscription to avoid renewal of 2nd May. On 2nd May, you buy the package according to your needs from our ... Mohamad Nassar Customers access to their panelClosed   Amelia   Updated 2 weeks ago   5 Most recent comment from Stefan Petrov:Hello Mohamad,If the customer already has a couple of bookings, he wont be able to book the same timeslot, since Amelia will recognize the email and the customer will get this error If the customer b ... Alex Bacon BookingClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Stefan Petrov:Hello Alex,Thanks for reaching out to us.If you have a service with minimum and maximum duration set above 1, and the option "Allow booking below minimum capacity" is enabled in Appointment settings, ... Fuat Cankurt Packages usable despite chargebackClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to cancel the package from the backend easily like thisShould you have any further inquiries, we kindly request that you open separate tickets fo ... tom needham product stock inventoryClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello again,Amelia is not designed for inventory/stock of products so there is not such option.What you can set in Amelia is the capacity of people that can attend an appointment and this you can set ... Ferry Onderwater Coupon codes on cancellationClosed   Amelia   Updated 2 weeks ago   3 Most recent comment from Stefan Petrov:Hello Ferry Onderwater, Thanks for the feedback. I see that you were able to find the solution. I will close this one, by in case if you have any other questions or issues, feel free to reach out to u ... Riina Creating customer accountClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. We wish you all the best. Have a nice day. Hello there, T ... Ken Park Unable: Same-day booking onlyClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hello Ken,Thanks for reaching out to us.This would be possible if you configure the period available for booking in advance to 0, but unfortunately, currently, even if you configure it to 0 it will be ... Jacob S Booking multiple events w/ WooCommerceClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hello Jacob,It has been added as a custom feature, but it hasn't been tested yet properly so we can't just add it as a feature. There is a risk of adding two products that are overlapping, b ... Brendan Finances - Event Filter not working at allClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Brendan,Thank you for reaching back out to us.I can confirm that it has not yet been resolved but it will be as soon as possible.I appreciate your patience. Olaf Lederer WordPress hooksClosed   Amelia   Updated 2 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Olaf,Glad to be able to assist you and my apologies for the first response.Please let me know if you have any other questions. Chris Connection between Amelia and Nextcloud's Talk (Spreed)Closed   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Chris,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featur ... Braudy Pedrosa Stripe InformationClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We will try to explain and help you as best we can. In Amelia, in MetaData only a description of the transaction are sent. Stripe has its own "Customers" ...