As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Battista Attivare un servizio in due categorieClosed   Amelia   Updated April 22, 2025 at 7:23am   2 Most recent comment from Stefan Petrov:Hi Battista, Thanks for reaching out to us. You can create a duplicate and then assign it to a different category. This will give you the same options, just with the new category assigned. I hope this ... Charles Email for event booked being send twice (to employee)Closed   Amelia   Updated April 22, 2025 at 6:47am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Events does not have status pending this is avaliable only in services. Can you explain in a little more detail and send us some screenshots or a short o ... anani Lawson square integration (sandbox)Closed   Amelia   Updated April 22, 2025 at 6:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia as such. You can set test locations in Square. You need to set this up in Square so it w ... HK About invoices in Amelia with woocommerceClosed   Amelia   Updated April 22, 2025 at 6:40am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. To stop sending invoices automatically to your customers, go to Amelia > Settings > Notification Settings and turn off the option called Send invoice ... Vitor Braga E-mail automaticClosed   Amelia   Updated April 22, 2025 at 6:36am   4 Most recent comment from Marko Davidović:Hello again, We are glad to hear that all is fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly help you there. W ... marta Discount code   Amelia   Updated April 22, 2025 at 6:00am   2 Most recent comment from Uroš Jovanović:Hello Marta, Thank you for reaching out! Just to clarify, discounts are only applicable to new purchases and not to upgrades. Unfortunately, this means the discount code cannot be applied to your upgr ... Holly Feature Request - Hidden Fields   Amelia   Updated April 22, 2025 at 5:47am   2 Most recent comment from Uroš Jovanović:Hello Holly, Thank you for your message and for sharing the details. I completely understand the concern—relying on custom CSS can be inconsistent, especially if styles fail to load in time. I’ll ... Appnet JavaScript Methods   Amelia   Updated April 18, 2025 at 10:00am   9 Most recent comment from Uroš Jovanović:Hello, Thank you for your follow-up. At this time, there is no JavaScript-based method available for triggering the Amelia booking form directly, as Amelia already includes a built-in popup feature, w ... Patrick M Wilson Work HoursClosed   Amelia   Updated April 17, 2025 at 10:58pm   5 Most recent comment from Patrick M Wilson:This fixed my issue, Thanks. Simeon Georgiev Problem with decimal separator (comma) in Google Sheets table   wpDataTables   Updated April 17, 2025 at 7:01pm   1 Most recent comment from Simeon Georgiev:Hello, I am using the premium version of wpDataTables and loading data from a Google Sheets file. The sheet contains numeric values representing currency, formatted like this: 3125,48 (with a comma as ... David Kamp najir bug - WPdatatables breaking woo commerce   wpDataTables   Updated April 17, 2025 at 5:47pm   1 Most recent comment from David Kamp:I already messaged regarding this two days ago with no response. As soon as WPdatatables is activated, the woocommerce add to cart button is not adding products to cart anymore, on all product pages. ... Norm Sash Reading serialized data   wpDataTables   Updated April 17, 2025 at 4:36pm   1 Most recent comment from Norm Sash:Hi... I have a contact table in WP that has fields for First Name, Last Name, and Position.The Position field is stored in the table as a serialized data and it can cantain more than one position for ... Damien Bushby prefiltering table to shortcode   wpDataTables   Updated April 17, 2025 at 1:11pm   1 Most recent comment from Damien Bushby:I have all my data in one table from multiple users.Each record includes the user-id and user-email.If I use the table shortcode then each user gets to see results from other users.I want to ensure th ... Robert Thomas Connecting to a local MYSQL serverClosed   wpDataTables   Updated April 17, 2025 at 10:50am   7 Most recent comment from Miloš Jovanović:Hello, My sincerest apologies—we encountered significant issues with our ticketing system. Some tickets were mistakenly marked as "replied" even though they hadn’t received a response, which cause ... BERHAN SONER Table Editing Issue   wpDataTables   Updated April 17, 2025 at 10:41am   6 Most recent comment from BERHAN SONER:Did not work. Also when I try to Enable Table tools I get the same error.SS attached