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Public Tickets

iman Google Bussines Profile BottunClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently this feature is not available in Amelia. Amelia can only exist in WordPress environment so it needs to be placed on page in Word ... Richard Arto All SMS notifications stopped going out after Nov 11, 2024Closed   Amelia   Updated 3 weeks ago   7 Most recent comment from Marko Davidović:Hello again, In that case you need to reach out to the DevOps of your server or reach out to your hosting provider, and ask them to ask the DevOps to do a network ping test towards our server. Should ... Sarah Hiding the Price Field in the Footer of the Package SelectionClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:You are welcome, Sarah. I'm glad that I could help.    Irena Issue to upload pages on AmeliaClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We sincerely apologize for not responding to you sooner. Due to national and religious holidays, we had several consecutive days off. We usually respond ... Mateusz Kopacz Filtering issueClosed   wpDataTables   Updated 3 weeks ago   4 Most recent comment from Miloš Jovanović:Hi Mateusz, Thank you for this confirmation, I will advise our devs to be aware that this detail should be added to the description of the bug for Fixed headers.I will show you a way if you wish to ap ... Bruce Hooke wpDataTables and user filtering of large data setsClosed Pre-purchase questions for wpDataTables   Updated 3 weeks ago   2 Most recent comment from Miloš Jovanović:Hi Bruce,Yes - For a use-case like that, when you plan to have several thousand rows of data, the best way is to go for our server-side processing feature.You can learn more about how it works here;A ... Irena Pro upgradeClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Irena, I see now that this ticket is related to your other one which I already responded. We have a notice about our break. Apologies again for the inconvenience. Francesca Kendall No longer able to display by locationClosed   Amelia   Updated 3 weeks ago   13 Most recent comment from Stefan Petrov:Hi Francesca,I was just informed that this issue will be fixed in the next update. It has been added to the sprint and I've informed them that is a bigger issue that needs to be addressed.    Rik Upgrade from standard to Pro ? Pre-purchase questions for wpDataTables   Updated 3 weeks ago   2 Most recent comment from Miloš Jovanović:Hello, Yes, you can start with the Standard licence - then later on it will be very easy to upgrade if needed.Here is how upgrading of the licences works : Licenses can be upgraded to higher tiers thr ... Irena additional serviceClosed   Amelia   Updated 3 weeks ago   6 Most recent comment from Stefan Petrov:Hello Irena, Apologies again, but please note that we are a small team and we are doing our best to provide the support to all customers. We also had the holiday break (Orthodox Christmas Day) and Uro ... Manuel appointmentsClosed   Amelia   Updated 3 weeks ago   4 Most recent comment from Stefan Petrov:Hi Manuel,    - if a user book a slot, and wants to come back later to book for some friends, they cannot use the same e-mail / phone number because it'll say he already booked. It would be nic ... Michał Goluch The possibility of rating the consultation after it has taken place.Closed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:  Hi Michal, Unfortunately, Amelia doesn’t have this option yet. We are considering adding it in future updates, but there is no ETA at the moment. It might be possible with third-party pl ... Sophie CouponsClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Sophie, You need to enable the Coupons first in Payment settings.   Then, you will be able to see them in the Finance section Dima Vaneva Issue with Amelia Plugin: Booking System Not Appearing on HomepageClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Dima, I hope you are doing well. Make sure to disable the caching plugin, as well. In 99 percent of the cases, it's the caching plugin conflict. Please, disable it and then try again. Let m ... Sy Google SyncClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hello Sy, Thanks for reaching out to us. The employee must be assigned to the Google Calendar as per the integration instructions. Once assigned, all appointments booked within Amelia will automatical ...