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Public Tickets

Charlotte Change event timeClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Charlotte, Thanks for reaching out to us. You need to change the default timeslot settings in the General settings. By default, it’s set to 30 minutes, but you can adjust it according to your nee ... Rainer Siebert Incorrect assignment of customers   Amelia   Updated 3 weeks ago   6 Most recent comment from Uroš Jovanović:Hello Rainer, No, we did not upload a file called imo.php to the server during our research. Everything was conducted within the scope of the standard troubleshooting and support procedures. If you ha ... Michaela Müller LoyalCard and WaitlistClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Michaela, Thanks for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. However, the Waitlist feature has been already added. You can find mo ... Charlotte Phone field in event list formClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In settings general settings you can set default phone code or per IP address like this Should you have any further inquiries, we kindly request that yo ... Melissa Appointment with "multiple emails"   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:  Hi Melissa, Could you please check if the "Allow booking above maximum capacity" option is enabled on the Amelia > Settings > Appointments and Events page? Also, are you using WooCom ... Thom Buyck Service name not updated in form   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hi Thom, It looks like a caching issue. Please try clearing your website cache (if you're using a caching plugin) and also clear your browser cache to see if the changes reflect properly. If you& ... Kristen Harper cant fix calendar to extend beyond 4:00pmpm   Amelia   Updated 3 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Kristen, Our colleague Stefan has responded to the other ticket you created: https://tmsplugins.ticksy.com/ticket/3815027/ Please let me know if you need further assistance. Doug Walker Amelia asks for log in when logged in   Amelia   Updated 3 weeks ago   7 Most recent comment from Uroš Jovanović:Hello Doug, WP Administrators cannot log into the Customer or Employee panels because they have full access to all data directly in the WordPress back-end. These panels are designed for customers and ... Thomas Hambrecht Upgrade Starter to Standard Pre-purchase questions for wpDataTables   Updated 3 weeks ago   2 Most recent comment from Miloš Jovanović:Hi Thomas, A discount can not be applied to licence upgrades or renewals.That is why the price on our Site can look different from when you directly upgrade via the Store. It is best for you to get a ... Jorge Menendez integration and synchronization with google sheets   wpDataTables   Updated 3 weeks ago   1 Most recent comment from Jorge Menendez:Hi I bought the license because I would like to create a tool, so that1.- employees request the approval of a trip through a Form2.- HR approves or rejects the trip from the Front End (not the back e ... Edu Using Amelia for booking coworking spaces   Amelia   Updated 3 weeks ago   4 Most recent comment from Uroš Jovanović:Hello Edu, Currently, with Amelia, this needs to be done manually. Unfortunately, there isn't an option to define them automatically. Let me know if you have any other questions. Kaylee Refund and Invoice emails and pdfs   Amelia   Updated 3 weeks ago   14 Most recent comment from Uroš Jovanović:Hello Kaylee, It will be resolved in the next Amelia update. When your client makes a reservation and completes the booking process by paying for the service, they should have the option to access the ... Nikita Amelia Not updatingClosed   Amelia   Updated 3 weeks ago   5 Most recent comment from Stefan Petrov:Hi Nikita, When it comes to Amelia, you just need to activate the license by entering the purchase code. When it comes to WordPress, there is an option to enable automatic updates. You can take a look ... Amelie Henault English wordClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Amelie, You can easily translate strings using third-party translation plugins like LocoTranslate. Just search for the language, find the string, and translate it accordingly. Alternatively, you ca ... Ilya Service locationClosed   Amelia   Updated 3 weeks ago   2 Most recent comment from Stefan Petrov:Hi Ilya, Thanks for reaching out. Unfortunately, there isn’t an option for Amelia to pull the event location from a custom field. Amelia always reads the location set for the event itself. Since eac ...