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Public Tickets

Michael J Rivera API bug - Hidden Character (BOM) in JSON ResponseClosed   Amelia   Updated 2 weeks ago   8 Most recent comment from Stefan Petrov:Hi Michael, We tried the API that you sent, and here is our response from Postman: And here is the validation after using an online tool, such as this one: https://jsonlint.com/. Rae del Cerro employees with different appointment duration and starting hour.Closed   Amelia   Updated 2 weeks ago   6 Most recent comment from Stefan Petrov:Hi Rae, Apologies, i forgot to mention. I see that you are configuring the work hours as an admin. Instead of the option "Use service duration for booking a time slot" you can enable "allow admin to b ... Audrey Mertens How to only only the 3 upcoming events and the past events   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Audrey, Thank you for reaching out to us. Unfortunately, there are currently no such options with Amelia's built-in features. You can suggest those features on the following link: https://f ... David Back Time changes   Amelia   Updated 2 weeks ago   3 Most recent comment from Uroš Jovanović:Hello David, We have had such issues with the previous Amelia versions. Can you please let me know which version of the Amelia plugin you have installed on your website? If you are not on the latest v ... Nancy Ketola Attendees Pre-purchase questions for Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Nancy, I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. This feature will be implemented in one of the future updat ... Joey Hebert Cancel and refund   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Joey, Thank you for reaching out to us. Really sorry to hear that you are moving away from the Amelia plugin. I have approved your refund request and you will receive your money back in the next ... Andri Setup   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:Hello Andri, Thank you for reaching out. The setup you're asking for is possible with Amelia: Recurring Appointment: You can set your classes to recur weekly on the same day and time. Students w ... Wai Yee How to book appointments for customers using their package in the back end.   Amelia   Updated 2 weeks ago   2 Most recent comment from Uroš Jovanović:  Hello Wai Yee, Thank you for your message. At the moment, the only available option for managing package bookings is through the method you've described—searching for the package, l ... Ricardo Problems with WooCommerce.Closed   Amelia   Updated 2 weeks ago   20 Most recent comment from Uroš Jovanović:Hello Ricardo, Glad to hear that the issue has been resolved. I will have this ticket closed now. Henry Ramsey Google Calendar SyncingClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Henry, Thanks for reaching out to us. You can change the EventTitle and Description for this purpose. This is located in Google Calendar integration settings.  You can add the placeholder here th ... Brandon Teschke Catalogue BookingClosed   Amelia   Updated 2 weeks ago   2 Most recent comment from Stefan Petrov:Hi Brandon, Unfortunately no, the Catalog Booking form will always show the "cards" first, there is no option to change this currently. We encourage you to explore our feature  Suggestion page to che ... Hubert CAMPAN Multiple appointments before checkout   Amelia   Updated 2 weeks ago   38 Most recent comment from Aleksandar Vuković:You're welcome, Layla, glad I could help. Amelia is currently being redesigned so, hopefully, the new admin dashboard will be a lot more intuitive. We won't be making any changes to the exis ... Thomas Marshall Notifications in AmeliaClosed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:No problem, Thomas. Please, keep me posted.  Richard Sherman upgraded event ticket, cant see how much she still owes.Closed   Amelia   Updated 2 weeks ago   4 Most recent comment from Stefan Petrov:Hi Richard, No problem at all. It can be confusing sometimes :) If you have any other questions, please open a new ticket and we will gladly help you there. Have a nice day! Kristijan Lazarev Faster Admin BookingClosed   Amelia   Updated 2 weeks ago   14 Most recent comment from Stefan Petrov:Hi Kristijan,   Thank you for your patience while we investigated this further. We’ve identified this as a bug, and it seems the issue is specific to the iOS environment. We’re actively working o ...